Place of work: Katowice / hybrid

Offer:

• Stable employment based on an employment contract signed directly with a reputable telcommunications company
• Attractive employment conditions enriched with quarterly bonuses, annual bonus and bonuses for work at night and at weekends (the average salary after the training period is approximately PLN 5,800 gross / month)
• Fully paid, 3-month implementation training to prepare you for work - we do not require experience
• An extensive package of benefits: lunch cards worth 190 PLN / month, private medical care, group insurance and many more
• Remote and efficient recruitment process
• Work in an international environment
• Relocation package for Candidates from outside Poland

Requirements:

• Advanced spoken English: B2-C1 level
• flexibility to work in the afternoon / night (5 days a week between 1:00 p.m. and 5:00 a.m., Monday-Sunday, e.g. from 1 p.m. to 10 p.m., 2 p.m. to 11 p.m., 3 p.m. to 12 p.m., 4 pm. to 1 a.m., 5 p.m. to 2 a.m., 6 p.m. to 3 a.m., 7 p.m. to 4 a.m., 8 p.m. to 5 a.m.)
• Good organization of work and attention to detail
• An interest in technology and a willingness to learn.
• PC/Windows proficiency

Responsibilities:

• Daily support for English-speaking clients and answering inquiries related to the company's services
• Support for incoming helpline in English
• Building and maintaining positive relationships with American customers

 

Please upload your CV in English.