Act as a strategic partner to local, regional, and global stakeholders, ensuring alignment with organizational standards and driving operational excellence.
Define and implement Learning & Development strategies, establishing shared processes, governance frameworks, and performance KPIs.
Lead, develop, and support the team by assessing capability gaps, creating development plans, and fostering a culture of continuous learning.
Monitor team performance through SLAs and KPIs, ensuring high-quality service delivery and operational effectiveness.
Lead training needs analysis, including the planning and maintenance of training master data and the effective execution of learning initiatives.
Prepare and analyze operational reports, providing actionable insights on team performance, learning activities, and service delivery.
Collaborate with stakeholders on budget planning and resource allocation for Learning & Development initiatives.
Support the delivery of large-scale learning events, training programs, and organizational development initiatives.
Drive transformation, change management, and continuous improvement initiatives within the Learning & Development function.
Lead automation, digital transformation, AI, and process optimization projects to enhance efficiency and improve the employee experience.
Ensure process standardization and continuous improvement across multiple business units in line with organizational objectives.

Requirements:

Min. 6 years of professional experience in Learning & Development, Talent Development, HR Operations, or a related field.
Professional proficiency in English, both written and spoken.
Proven experience in people management, including coaching, development, and performance management.
Strong expertise in learning processes, Learning Management Systems (LMS), and learning operations.
Demonstrated experience leading transformation, change management, or process improvement initiatives.
Strong knowledge of HR processes, talent management, and employee development practices.
Experience in skills assessment, talent identification, succession planning, and workforce capability development.
Strong analytical skills with the ability to interpret data, generate insights, and support business decision-making.
Experience in budget management and financial planning activities.
Excellent stakeholder management, influencing, and communication skills, with the ability to engage and align stakeholders across all organizational levels.
Strong coaching, facilitation, storytelling, and problem-solving skills.
Experience working in multicultural and international environments, with a high level of intercultural awareness and agility.
Familiarity with automation, digital transformation, AI, or robotic process automation (RPA) initiatives is highly desirable.
A proactive, collaborative, and results-oriented mindset with a passion for driving change and continuous improvement.

Offer:

Praca Coach

Development & Learning Lead