Responsibilities
- Administer and maintain the Learning Management System (LMS), ensuring data accuracy and high-quality learning records.
- Create reports, analyze LMS data, and support process improvement initiatives.
- Provide second-line support for employee learning-related queries.
- Manage training activities, including course creation, e-learning administration, training assignments, session scheduling, and attendance tracking.
- Coordinate training logistics and monitor mandatory training completion.
- Support audits and prepare required reports for internal stakeholders.
- Drive continuous improvement initiatives in line with global standards.
Requirements
- Minimum 1 year of experience in an SSC/BPO environment.
- English proficiency (C1) and French or Turkish (B2).
- Strong analytical skills and ability to work with data..
- High attention to detail and commitment to data accuracy.
- Continuous improvement mindset and interest in innovation and new technologies (e.g., AI).
- Strong communication and collaboration skills in an international environment.
Offer
- Permanent employment contract.
- Hybrid working model and flexible working hours (8:00-10:00 a.m. start).
- Annual performance bonus.
- Private medical care for employees and their families.
- Reduced working hours on Fridays.
- Multisport card.
- Christmas bonus and company gifts twice a year.
- Modern office in Warsaw.
Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę!