For our client we are looking for a person for the position of Collections Analyst with Languages (M/K).
Responsibilities:
The offer applies to temporary work.
Responsibilities:
- Contact customers via phone and email regarding overdue invoices and outstanding balances
- Follow up on payment commitments and monitor customer accounts
- Investigate and resolve payment disputes in cooperation with internal teams
- Maintain accurate records of customer interactions and collection activities
- Send payment reminders and account statements as required
- Escalate complex issues to senior team members when necessary
- Ensure compliance with internal policies, procedures, and data protection requirements
- Fluency in English (minimum B2 level)
- Fluency in one of the following languages will be an advantage: Dutch, Turkish, Portuguese, Spanish, French, Italian, Greek, Bulgarian, Hungarian, Slovenian, or Slovak
- Strong communication and interpersonal skills
- Confidence in speaking with customers over the phone and via email
- Good knowledge of Microsoft Office, particularly Outlook and Excel
- Previous experience in customer service, administration, finance, or accounts receivable will be an advantage, but is not required
- Interest in finance, accounts receivable, or business operations
- Employment based on an employment contract or B2B
- Possibility to work remotely
- Comprehensive training on collections processes, tools, and systems
- Supportive and collaborative international work environment
- Exposure to customers across European markets
- Ongoing learning and professional development opportunities
- ManpowerGroup benefits package, including private medical care, MultiSport card, and life insurance
The offer applies to temporary work.
Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę!