Responsibilities:
- Act as the first point of contact for employee and manager HR inquiries.
- Provide support across the employee lifecycle, including onboarding, contracts, benefits, leave, and HR administration.
- Manage and resolve cases through HR systems and ticketing tools.
- Maintain accurate employee records and documentation.
- Ensure high service quality and compliance with HR policies and procedures.
- Collaborate with internal experts to resolve complex issues.
- Communicate HR process and policy updates.
- Identify opportunities for process and knowledge-based improvements.
Requirements:
- Experience in HR administration, HR operations, shared services, or customer support.
- Fluency in English and at least one additional European language (minimum C1 level).
- Strong communication and interpersonal skills.
- Ability to manage multiple priorities and work independently.
- Customer-focused mindset and problem-solving approach.
- Strong attention to detail and data accuracy.
- Experience with HR systems and ticketing tools is an advantage.
- Good organizational and time management skills.
- Knowledge of HR processes and the employee lifecycle is preferred.
- Ability to collaborate effectively with different stakeholders.
Offer:
- Direct employment contract with the employer
- Flexible working hours (start between 8:00 and 10:00)
- Hybrid working model
- Annual bonus
- Private medical care for employees and their families
- Shorter working hours on Fridays
- Multisport card
- Company gifts twice a year
- Christmas bonus
- Location: Warsaw
Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę!