Manpower.pl terms of use

 

1. INFORMATION ABOUT THE WEBSITE AND TERMS AND CONDITIONS

1.1 These Terms and Conditions set out the rules for the free use of the websites "manpower.pl" and "experis.pl" by individual Users.

1.2 The owner of the manpower.pl and experis.pl websites, authorized to dispose of their resources, is ManpowerGroup Sp. z o.o. with its registered office in Warsaw at ul. Prosta 68.

 

2. DEFINITIONS

2.1 Recruitment form – an interactive form available on the Website at www.manpower.pl/szukaj-pracy and https://www.experis.pl/pl/oferty-pracy-it, enabling the User to apply for Job Offers and join the Candidate Database maintained by the Service Provider, as well as an interactive form available on the Website atwww.manpower.pl/ , after clicking on the "Log in" tab and then "Register," enabling the creation of a Candidate Account.

2.2 Candidate Database – a service provided by the Service Provider consisting in the creation of a database of job candidates who have expressed their willingness to participate in future recruitment processes, in order to present them with Job Offers matching their qualifications in the future.

2.3 Job Offers – an offer of employment (including on the basis of civil law contracts) for a position within the Service Provider's own structure or within the Client's structure, in connection with which the Service Provider is looking for an employee.

2.4 Client – an entity for which the Companies acting as the Service Provider (one or more) provide recruitment services.

2.5 Terms and Conditions – Terms and Conditions for the Provision of Electronic Services by ManpowerGroup Websites.

2.6 Application Documents – CV, cover letter, and other documents that the User provides to the Service Provider in connection with responding to a Job Offer presented on the Website/Experis Website or expressing a desire to include personal data in the Service Provider's job candidate database (Candidate Database).

2.7 Website – the website operated by the Service Provider at www.manpower.pl.

2.8 Experis Website – a website operated by the Service Provider at www.experis.pl.

2.9 Service Provider – Companies belonging to the ManpowerGroup Capital Group, i.e. ManpowerGroup Sp. z o.o., MP Transactions Sp. z o.o., MP Services Sp. z o.o., ManpowerGroup Solutions Sp. z o.o., MP Actions Sp. z o.o. with its registered office at ul. Prosta 68 in Warsaw, and MP Management Sp. z o.o. with its registered office at ul. Kopcińskiego 79; 90-033 in Łódź

2.10 User – a job candidate who visits the Website/Experis Website or uses one or more services or functionalities described in the Terms and Conditions.

2.11 Candidate Account – a service available to Users as a result of registration on the Website, enabling the User to access their recruitment history or the data provided during registration, with the possibility of modifying it in accordance with these Terms and Conditions. A User with a Candidate Account will be able to log in to the Account in the Application using the same access data, after the Application Service Provider makes it available to Users. A User with an Account in the Application on the Website will be able to log in to the Candidate Account using the same access data. The Account in the Application, once made available to Users by the Application Service Provider, will be subject to the Application Terms and Conditions, and the functionality of the Candidate Account on the Website may differ from the functionality of the Account in the Application. Deleting an Account in the Application is tantamount to deleting a Candidate Account on the Website, and vice versa.

2.12 Application – a mobile application that the Service Provider may make available to Users under the name "MY MANPOWER", intended for installation on a mobile device with the Android and iOS operating systems, through which the Service Provider will provide Users with access to the Application and all its functionalities described in the Application Terms and Conditions. The Service Provider does not guarantee the availability of the Application or the date of its availability.

2.13 Application Account - an individual account created after registration in the Application in accordance with the provisions of the Terms and Conditions and the Application Terms and Conditions and maintained in the Service Provider's system, enabling the use of the functionalities available in the Application. The scope of the Application Account's functionalities is described in the Application Terms and Conditions. The creation of an Account in the Application will be possible after the Application is made available to Users by the Service Provider.

2.14 Application Terms and Conditions – terms and conditions specifying the general conditions of use of the Application.

2.15 Services - services specified in section 3.3. of the Terms and Conditions.

2.16 Consumer - a natural person performing a legal transaction with the Service Provider not directly related to their business or professional activity.

2.17 Consumer – Entrepreneur – a natural person within the meaning of Article 7aa of the Act of May 30, 2014 on consumer rights, using the Website, where the use of the Website is not of a professional nature for such a person, resulting in particular from the subject of their business activity, made available on the basis of the provisions on the Central Register and Information on Economic Activity.



3. GENERAL TERMS AND CONDITIONS OF USE OF THE WEBSITE

3.1 The Website/Experis Website serves to present job offers, search for people interested in employment (including on the basis of a civil law contract) and enables Users to submit application documents.

3.2 The Terms and Conditions define the type and scope of services provided electronically on the Website/Experis Website, as well as the terms and conditions for concluding and terminating contracts and the rules for Users' use of the Website/Experis Website.

3.3 The Service Provider provides the following services electronically as part of the Website/Experis Website:

a) presentation of Job Offers;

b) enabling the User to apply for Job Offers;

c) enabling the User to join the Candidate Database maintained by the Service Provider;

d) creation of a Candidate Account (applies only to the Website).

3.4 Use of the Website/Experis Website is possible provided that the ICT system used by the User meets the following minimum technical requirements:

a) a device connected to the Internet with a current, full version of a web browser supporting HTML5 and PDF format;

b) cookies and javascript enabled in the web browser;

c) access to email.

3.5 The recommended screen resolution for display is at least 1280 x 720 pixels.

3.6 The User is obliged to use the Website/Experis Website in accordance with the law and good manners, taking into account personal rights and intellectual property rights, in particular copyrights, vested in the Service Provider or third parties.

3.7 The User is entitled to use the Website/Experis Website solely for their own personal use. This means, in particular, that with regard to data and any other materials contained in the resources of the Website/Experis Website, both those that are protected by copyright and those that are not, it is not permissible to use the above materials for the purpose of conducting commercial activities by the User.

3.8 The Service Provider declares that the materials and information published on the Website/Experis Website are created and edited with due diligence.

3.9 The User is obliged not to take any actions that would affect the proper functioning of the Website/Experis Website. In particular, any interference with the content posted on the pages of the Website/Experis Website, including Job Offers, is prohibited.

3.10 It is prohibited for the User to use the Website/Experis Website to provide illegal content.

3.11 Before using the functionality of the Website/Experis Website, the User should read the Privacy Policy of the Website/Experis Website.

3.12 As part of the implementation and provision of services within the Website and/or Application, both expert competencies and artificial intelligence (AI) technologies and components will be used. AI components are necessary for the effective provision of services and may include, in particular:
(a) generating recruitment questions based on the job description and conducting preliminary interviews via a chatbot;
(b) transcription of conversations conducted during recruitment meetings in Microsoft Teams (real-time recording of spoken content, with timestamps and speaker attribution);
(c) summarizing transcripts of conversations conducted during recruitment meetings in Microsoft Teams using proprietary tools and AI components,

(d) automatic summaries and analyses of interview content (including based on transcripts from Microsoft Teams) using Microsoft Azure OpenAI, for the purpose of assessing candidate suitability and streamlining the recruitment process;
(e) creation, using Microsoft Azure OpenAI, of content supporting the presentation of the candidate to the Client (e.g., concise summaries of competencies or e-mails/texts in the "push mail" format), also in cases where the candidate does not apply for a specific position, provided that their profile matches the Client's recruitment needs.

The above functionalities are an essential part of the services and functionalities of the Website and/or Application, enabling the fulfillment of contractual obligations towards the User, ensuring efficiency, speed of operation, and maximizing the possibility of matching candidates to relevant job offers. The Service Provider ensures that the use of AI tools is in accordance with applicable law, including in particular the provisions on personal data protection, labor law, consumer law, and European Union regulations on artificial intelligence systems, to the extent that they apply. AI tools are not used to make automated decisions about the User that have legal effects on them or similarly significantly affect them, unless the User has been expressly informed of this and has given the consent required by law. By using the Application, the User consents to the use of AI technology for the purposes specified above and described in detail in the Privacy Policy.

3.13. The Service Provider reserves the right to modify the manner of providing the Services for important reasons, in accordance with the scope and conditions resulting from its rights, as well as in accordance with its technical capabilities, without compromising their quality and without affecting the scope of the parties' rights and obligations. An important reason for changing the manner of providing the Services is:

3.12.1 a change, expansion, or improvement in the manner of performing a given Service,

3.12.2 improvement of functionality in order to improve the quality of the provision of a given Service,

3.12.3 adaptation of the manner of performing a given Service to changes in the Service Provider's technical environment (i.e., the equipment, applications, or software used by the Service Provider).



4. PRESENTATION OF JOB OFFERS

4.1 The Service Provider enables Users to view current Job Offers posted on the Website/Experis Website.

4.2 The Service Provider shall not be liable for the content of Job Offers, in particular for the validity of the salary ranges, employee packages, and other information provided by Clients in the Job Offers.

4.3 In order to view Job Offers, the User is not required to create a Candidate Account or leave Application Documents in the Candidate Database.



5. APPLYING FOR JOB OFFERS ON THE WEBSITE AND THE EXPERIS WEBSITE

5.1 In order to join the recruitment process related to a published Job Offer, the User should click on the "Apply" icon located under each Job Offer. The User should then:

5.1.1 fill in the Recruitment Form and upload current Application Documents,

5.1.2 if required by the system, confirm their email address;

5.1.3 submit a statement confirming that they have read the Terms and Conditions and accept the provisions contained therein by ticking the checkbox "I have read the Terms and Conditions and Privacy Policy of the Website/Experis Website and accept their content";

5.1.4 click the checkbox stating "I confirm my willingness to add my data to the Candidate Database in order to participate in future recruitment processes."

5.1.5 submit a statement confirming consent to provide special categories of data, if the User wishes to provide them, with the following content: "I declare that I am aware that adding and attaching special categories of data, including health data, is not required, and that any such data I send is sent voluntarily, and that by adding it, I expressly consent to its processing by the Service Provider for the purposes specified in the Terms and Conditions and Privacy Policy.";

5.1.6 Click on the "Apply" dialog box.

The rules for the functioning of the Candidate Database are set out in section 6 of the Terms and Conditions.

5.2 Before completing the Recruitment Form, the User is required to carefully read these Terms and Conditions and submit a statement confirming that they have read and accepted the provisions contained therein by checking the checkbox with the following text "I have read the provisions of the Terms and Conditions and accept their content." In addition, the User should familiarize themselves with the information obligations specified in the provisions of the GDPR, in particular the Privacy Policy of the Website/Experis Website, and any other communications provided by the Service Provider.

A User who intends to apply only for a specific (marked) position is not obliged to create a Candidate Account on the Website. Each User who intends to apply for a job using the Website/Experis Website should accept joining the Candidate Database and should also read and accept the provisions of the Terms and Conditions.

 

 

6. CANDIDATE DATABASE

6.1 Part of the recruitment service provided by the Service Provider to the User is adding the User and their Application Documents to the Candidate Database maintained by the Service Provider in order to enable the User to participate in future recruitment processes carried out by the Service Provider. Future recruitment processes include both proceedings conducted in connection with Job Offers published on the Website/Experis Website, as well as procedures in which the Service Provider presents job candidate profiles to the Client, independently or instead of publishing a Job Offer on the Website/Experis Website, using only the information (candidate profiles) held in the Candidate Database.

6.2 The User submits their data to the Candidate Database in connection with their application in response to a published Job Offer – in the manner specified in point 5 of the Terms and Conditions, or at any time and independently of any recruitment procedures, by creating a Candidate Account on the Website.

6.3 Adding data to the Candidate Database is free of charge and voluntary.

6.4 The Service Provider may send surveys to Users, in particular regarding the assessment of cooperation with the Service Provider, to the e-mail address indicated in the Candidate Database, whose data is stored in the Candidate Database.

6.5 The Service Provider may send Users communications related to recruitment procedures to the email address and telephone number provided in the Candidate Database, whose data is stored in the Candidate Database.

6.6 The agreement for the provision of the Candidate Database service by the Service Provider is concluded on the terms and conditions set out in the Regulations, for an indefinite period, upon submission of a statement of acceptance of the Regulations.

6.7 The User may delete their data from the Candidate Database at any time and without giving any reason. The deletion of the Candidate Database results in the termination of the agreement for the provision of this service. In the event of deletion of data from the Candidate Database, the data may continue to be processed for the purpose of handling complaints and any claims. This data will be stored until the expiry of the limitation periods for claims.

6.8 In order to delete data from the Candidate Database, a request for data deletion should be sent to the Service Provider via the Request Form or in writing to the postal address of the Service Provider's registered office.




7. CANDIDATE ACCOUNT

7.1 In order to enable the User to access their recruitment history, access the data provided during registration, and modify it, the User may create a Candidate Account on the Website.

7.2 Before creating an individual Candidate Account on the Website, the User should carefully read these Terms and Conditions.

7.3 In order to create a Candidate Account on the Website, the User should:

7.3.1 fill in the relevant fields of the Recruitment Form, including providing their email address;

7.3.2 confirm their email address;

7.3.3 submit a statement confirming that they have read the Terms and Conditions and accept the provisions contained therein by ticking the checkbox "I have read the provisions of the Terms and Conditions and Privacy Policy and accept their content";

7.3.4. submit a statement confirming consent to provide special categories of data, if the User wishes to provide them, with the following content: "I declare that I am aware that adding and attaching special categories of data, including health data, is not required, and any such data sent by me is sent voluntarily, and adding it means that I expressly consent to its processing by the Service Provider for the purposes specified in the Terms and Conditions and Privacy Policy of the Website/Experis Website.";

7.3.5 click on the "Attach" dialog box or similar

7.4 The agreement for the provision of an individual Candidate Account by the Service Provider is concluded under the terms and conditions set out in the Terms and Conditions, for an indefinite period, upon submission of a statement of acceptance of the Terms and Conditions.

7.5 The User is obliged to provide true and correct data in the Recruitment Form.

7.6 After creating an individual Candidate Account on the Website, the User may log in to the Candidate Account by entering the email address and password provided during registration. If the User does not remember their password, they may use the password reminder function by entering the email address provided during the registration of the Candidate Account.

7.7 The Candidate Account may offer additional services to the User, such as, in particular, a list of submitted applications, the ability to change Application Documents, the ability to change and supplement personal data and information about the desired employment.

7.8 Creating a Candidate Account on the Website is voluntary and free of charge.

7.9 Creating a Candidate Account is tantamount to adding the User to the Candidate Database and, after the Application is made available by the Service Provider, creating an Account in the Application in accordance with the Application Terms and Conditions. The functioning of the Candidate Database is described in section 6.

7.10 The User may delete their Candidate Account on the Website at any time and without giving any reason. The deletion of the Candidate Account results in the termination of the agreement for the provision of the service of making an individual Candidate Account available to the User on the Website.

7.11 In order to delete an individual Candidate Account on the Website, use the dedicated option on the Website or send a request to the Service Provider to delete the Candidate Account via the Request Form or in writing to the postal address of the Service Provider's registered office. In the event of deletion of the Candidate Account, the data may continue to be processed for the purpose of handling complaints and any claims. This data will be stored until the expiry of the limitation periods for claims.

7.12 Deleting a Candidate Account on the Website is tantamount to deleting the Account in the Application and vice versa.



8. ACCESS TO SERVICES AND THEIR UPDATES

8.1 To the extent that the Services provided by the Service Provider constitute digital services within the meaning of the Consumer Rights Act, the provisions of sections 8.2. - 8.9. below shall apply to them.

8.2 If the Service Provider has not enabled access to a given Service on the terms described in the paragraphs above, the User should request the Service Provider to deliver it correctly. To do so, please contact the Service Provider by e-mail at the contact details indicated in section 13.4 of the Terms and Conditions. Access to a given Service shall be granted immediately after the Service Provider receives and verifies the request referred to in this paragraph. In particularly complex cases, the deadline for granting access to the Service may be extended, but in each case for no longer than 14 (fourteen) days. The Service Provider shall inform the User of such an extension of the deadline and indicate the reason for the extension, by e-mail or in writing, depending on the channel through which the User's request was received.

8.3 The Service Provider ensures that the Service is provided in the latest version available at the time of granting access to the Service.

8.4 Detailed information on possible updates is provided in Appendix 2 to the Terms and Conditions.

8.5 The Service Provider ensures the availability of technical support in matters related to the performance of the Service. In order to obtain technical support, please contact the Service Provider using the contact details provided in section 13.4 of the Terms and Conditions.

8.6 In the event of unavailability or malfunction of a given Service, the User undertakes to cooperate with the Service Provider in order to determine whether the unavailability or malfunction of that Service is due to the characteristics of the User's digital environment (e.g., the properties of the electronic device used by the User or the network connection).

8.7 A User who has requested the Service Provider to provide access to the Service in accordance with point 8.2 above shall have the right to withdraw from the contract for the provision of this Service if the Service Provider has not fulfilled the User's request immediately or within an additional period of 14 days. The relevant provisions of the Terms and Conditions regarding withdrawal from the contract shall apply accordingly to the withdrawal from the above-mentioned contract.

8.8 The User shall also have the right to withdraw from the above-mentioned agreement without calling on the Service Provider to deliver it correctly if:

8.9 The Service Provider has declared or it appears from the circumstances that it will not provide the User with the Service, or

8.10 The Service Provider has not delivered the Service within the time limit specified in point 8.2 above, and the availability of this Service within that time limit was of significant importance to the User.

8.11 In other respects, the relevant provisions of the Terms and Conditions regarding withdrawal from the agreement shall apply accordingly.



9. COMPLAINT PROCEDURE

9.1 In the event of reservations regarding the operation of the Website/Experis Website or individual Services, the User may submit a complaint by sending an email to: [email protected].

9.2 In the event of a complaint regarding a given Service, containing a request to bring that Service into compliance with the contract (i.e., a request to provide the Service or to remove irregularities preventing or limiting the use of that Service), the Service Provider may refuse to accept it if:

9.2.1 bringing the Service into compliance with the contract is not possible on the part of the Service Provider and the Service Provider has informed the User of this circumstance in response to the complaint, or

9.2.2 bringing the Service into compliance with the contract in accordance with the User's request would entail excessive costs for the Service Provider, and the Service Provider has informed the User of this circumstance in response to the complaint.

9.3 The User has the right to withdraw from the contract for the provision of a given Service in the following cases:

9.3.1 the Service Provider has informed the User that bringing the Service into compliance with the contract is impossible or requires excessive costs on the part of the Service Provider, in accordance with point 9.2. above,

9.3.2 The Service Provider has accepted the User's complaint but has not brought the Service into compliance with the contract within 14 days or 30 days (in the event of an extension of the deadline in accordance with point 9.6 below) from the date of the User's complaint,

9.3.3 The Service Provider has attempted to bring the Service into compliance with the contract and yet still has not provided the Service or removed the irregularities preventing or limiting the use of that Service (i.e., the Service in question still remains non-compliant with the contract),

9.3.4 the non-compliance with the contract is so significant that it justifies withdrawal from the contract for the provision of the Service without first submitting a complaint to the Service Provider in accordance with the rules described in section 9.3.1. – 9.3.3. above and the Terms and Conditions (complaint regarding the provision of the Service or removal of irregularities preventing or limiting the use of this Service),

9.3.5 The Service Provider has informed the User that it will not bring the Service into compliance with the agreement within the time limits referred to in points 8.7 and 8.8.2 or without undue inconvenience to the Participant.

9.4 In the cases referred to in point 9.3 above, it is sufficient to send a statement of withdrawal from the agreement to the Service Provider.


9.5 All complaints, including those related to the provision of electronic services, shall be considered immediately, within no more than 14 calendar days from the date of submission of the complaint. The complainant shall receive a response in the form of an e-mail sent to the e-mail address from which the complaint was sent.

9.6 If the User's complaint regarding a given Service referred to in point 9.2 above is accepted, the Service Provider shall bring the Service into compliance with the contract within 14 days from the date of its submission to the Service Provider. In particularly complex cases, this period may be extended, but not longer than 30 (thirty) days.

9.7 At http://ec.europa.eu/consumers/odr, the User has the option of using the EU online platform (ODR platform) to submit a dispute with the Service Provider for resolution by electronic means. The ODR platform is a multilingual, interactive website for Users (consumers) residing in the European Union and entrepreneurs based in the European Union seeking out-of-court settlement of disputes arising from the conclusion of an online sales contract or service contract between them.




10. PROCESSING OF PERSONAL DATA

10.1 The personal data of Users using the services available through the Website are processed in accordance with the rules described in the Privacy Policy of the Website/Experis Website.



11. AMENDMENTS TO THE TERMS AND CONDITIONS

11.1 The Service Provider is entitled to unilaterally amend these Terms and Conditions to the extent that has not been individually agreed with the User for justified reasons. In particular, the following circumstances shall be considered justified reasons:

11.1.1 a change in the provisions of law generally applicable in the Republic of Poland to the extent that such a change modifies the content of the Terms and Conditions or imposes on the Service Provider an obligation to modify that content in a specific manner;

11.1.2 the issuance by public administration bodies, including in particular the President of the Office of Competition and Consumer Protection, of decisions, recommendations, obligations, or acts of a similar nature to the extent that the aforementioned administrative acts modify the content of the Terms and Conditions or impose on the Service Provider the obligation to modify the content in a specific manner;

11.1.3 introduction by the Service Provider of new functionalities of the Website/Experis Website, Application or modification of their existing scope – in this case, a change in the content of the Terms and Conditions is permissible to the extent that it concerns such new functionalities and changes to the existing ones;

11.1.4 a change in the rules for the processing of personal data by the Service Provider – in this case, a change in the content of the Terms and Conditions is permissible to the extent that it concerns such changes in processing;

11.1.5 introduction of new or modification of existing IT systems by the Service Provider – in this case, a change to the content of the Terms and Conditions is permissible to the extent that is objectively necessary and directly related to the introduction or modification of the above-mentioned IT systems;

11.1.6 the emergence of court or administrative case law indicating that contractual provisions analogous to those applied by the Service Provider may be contrary to the law, in particular consumer protection law – in this case, a change to the content of the concluded contract shall be permissible if, after comprehensive consideration of the circumstances of the case, it can be objectively concluded that, from the point of view of the average User who is a Consumer or a Consumer-Entrepreneur, the proposed change is to their advantage;

11.2 The Terms and Conditions require supplementation, clarification, or modification due to the provisions of law generally applicable in the Republic of Poland or for the sake of greater transparency of its provisions for consumers – in this case, the amendment of the Terms and Conditions is permissible to the extent that it allows to adapt the Terms and Conditions to the provisions of law or to achieve greater transparency of its provisions.

11.3 The Service Provider shall inform the User by publishing on the Website/Experis Website at least:

11.3.1 the content of the planned amendment to the Terms and Conditions;

11.3.2 the date on which the amendment will come into force;

11.3.3 the uniform content of the Terms and Conditions after the changes.

11.4 The amendment to the Terms and Conditions does not apply to service agreements concluded before the date of entry into force of the amendment to the Terms and Conditions. In the case of such agreements, the provisions of the Terms and Conditions in force on the date of the User's expression of will to conclude such a service agreement shall apply. Amendments to the Terms and Conditions affecting the User require the User's acceptance when logging into the Candidate Account for the first time after the amendment to the Terms and Conditions. If the User does not accept the new provisions, they have the option to withdraw from the agreement and delete the Candidate Account in accordance with the provisions of the Terms and Conditions.



12. WITHDRAWAL FROM THE AGREEMENT

12.1 A Consumer or Consumer-Entrepreneur who has concluded a contract with the Service Provider for the provision of a given Service may withdraw from it within 14 days without giving any reason and without incurring any costs.

12.2 The period for withdrawal from the contract for the provision of services begins on the date of conclusion of the contract.

12.3 A Consumer or Consumer-Entrepreneur may withdraw from a given contract by submitting a statement of withdrawal from the contract to the Service Provider. To meet the deadline, it is sufficient to send the statement before its expiry.

12.4 The statement of withdrawal from the contract may be submitted on the form, a template of which is attached as Appendix 1 to the Terms and Conditions, via[email protected] or in writing to the postal address of the Service Provider's registered office. In the event of withdrawal from the agreement, the data may continue to be processed for the purpose of handling complaints and any claims . This data will be stored until the expiry of the limitation periods for claims.

12.5 The Service Provider shall immediately send the Consumer or the Consumer-Entrepreneur confirmation of receipt of the statement of withdrawal from the contract in an email.



13. FINAL PROVISIONS

13.1 The Terms and Conditions shall enter into force on 27.02.26

13.2 In matters not covered by the Terms and Conditions, the relevant provisions of law shall apply. For the avoidance of doubt, it is assumed that none of the provisions of the Terms and Conditions shall limit the rights of Users under the laws in force in the territory of the Republic of Poland. If a provision of this nature is found to exist, the provisions of the applicable law shall apply without exception.

13.3 Any disputes arising from the Terms and Conditions that cannot be resolved amicably between Users and the Service Provider shall be settled by a competent common court.

13.4 The Service Provider can be contacted via:

13.4.1 by traditional mail, at the following address: ul. Prosta 68, 00-838 Warsaw;

13.4.2 by e-mail: [...][email protected]

13.4.3 telephone number 22 5040715.



Appendix 1 – Model withdrawal form

(this form should be completed and returned only if you wish to withdraw from the contract)

Addressee: ManpowerGroup Sp. z o.o., MP Transactions Sp. z o.o., MP Services Sp. z o.o., ManpowerGroup Solutions Sp. z o.o., MP Actions Sp. z o.o. with its registered office at ul. Prosta 68 , Warsaw, and MP Management Sp. z o.o. with its registered office at ul. Kopcińskiego 79; 90-033 Łódź.

e-mail address: [email protected]

I hereby inform you of my withdrawal from the contract for the provision of the following service:

………………………………………………………………………………………………………………                                     …………………………………………………………………………………………………………………

Date of conclusion of the agreement: …………………………………………………………………

Name and surname of the Consumer / Consumer - Entrepreneur: ……………………….………

Email address of the Consumer / Consumer - Entrepreneur: ….

Address of the Consumer / Consumer - Entrepreneur: ….

Signature (only if the form is sent in paper form): ……..…………………………

Date:





Appendix 2 - Additional provisions regarding updates

1. The Service Provider ensures that the Service is provided in the latest version available at the time of granting access to the Service. During the period of access to the Service, if the Service Provider updates the Service in order to maintain its compliance with these Terms and Conditions and to ensure an adequate level of security, the Service Provider shall inform the User about the available update and the possible consequences of not installing it via information on the website www.manpower.pl or www.experis.pl

2. In order to install the update correctly, the User should follow the Service Provider's guidelines containing information about the update.

3. The Service Provider recommends installing updates immediately after they become available. In any case, the User should install the update no later than 14 days from the date of notification of its availability in accordance with point 1 above. The Service Provider shall not be liable for the incorrect performance of the Service resulting solely from the failure to install the update in the following cases:

3.1 The User, despite being informed about the available update and the consequences of not installing it, did not install it within the time limit referred to above;

3.2 The User did not follow the instructions for the correct installation of the update referred to in point 2 above and, as a result, did not install or incorrectly installed the update.

4. The User should install operating system updates in accordance with the recommendations of the manufacturer of their electronic device and the operating system manufacturer. Failure to update the operating system or the Service may lead to a reduction in security.

 

TERMS AND CONDITIONS FOR THE PROVISION OF ELECTRONIC SERVICES BY MANPOWERGROUP INTERNET SERVICES from 31.10.2025 

 

1. INFORMATION ABOUT THE SERVICE AND TERMS AND CONDITIONS

1.1 These Terms and Conditions set out the rules for the free use by individual Users of the websites "manpower.pl" and "experis.pl".

1.2 The owner of the manpower.pl and experis.pl websites, authorized to dispose of their resources, is ManpowerGroup Sp. z o.o. with its registered office in Warsaw at ul. Prosta 68.

 

2. DEFINITIONS

2.1 Recruitment form – an interactive form available on the Website at www.manpower.pl/szukaj-pracy and https://www.experis.pl/pl/oferty-pracy-it, enabling the User to apply for Job Offers and join the Candidate Database maintained by the Service Provider, as well as an interactive form available on the Website atwww.manpower.pl/ , after clicking on the "Log in" tab and then "Register," enabling the creation of a Candidate Account.

2.2 Candidate Database – a service provided by the Service Provider consisting in the creation of a database of job candidates who have expressed their willingness to participate in future recruitment processes, in order to present them with Job Offers matching their qualifications in the future.

2.3 Job Offers – an offer of employment (including on the basis of civil law contracts) for a position within the Service Provider's own structure or within the Client's structure, in connection with which the Service Provider is looking for an employee.

2.4 Client – an entity for which the Companies acting as the Service Provider (one or more) provide recruitment services.

2.5 Terms and Conditions – Terms and Conditions for the Provision of Electronic Services by ManpowerGroup Websites.

2.6 Application Documents – CV, cover letter, and other documents that the User provides to the Service Provider in connection with responding to a Job Offer presented on Website/Experis Website or expressing a desire to include personal data in the Service Provider's job candidate database (Candidate Database).

2.7 Website – the website operated by the Service Provider at www.manpower.pl.

2.8 Experis Website – a website operated by the Service Provider at www.experis.pl.

2.9 Service Provider – Companies belonging to the ManpowerGroup Capital Group, i.e. ManpowerGroup Sp. z o.o., MP Transactions Sp. z o.o., MP Services Sp. z o.o., ManpowerGroup Solutions Sp. z o.o., MP Actions Sp. z o.o. with its registered office at ul. Prosta 68 in Warsaw, and MP Management Sp. z o.o. with its registered office at ul. Kopcińskiego 79; 90-033 in Łódź

2.10 User – a job candidate who visits the Website/Experis Website or uses one or more services or functionalities described in the Terms and Conditions.

2.11 Candidate Account – a service available to Users as a result of registration on the Website, enabling the User to access their recruitment history or the data provided during registration, with the possibility of modifying it in accordance with these Terms and Conditions. A User with a Candidate Account will be able to log in to the Account in the Application using the same access data, after the Application Service Provider makes it available to Users. A User with an Account in the Application on the Website will be able to log in to the Candidate Account using the same access data. The Account in the Application, once made available to Users by the Application Service Provider, will be subject to the Application Terms and Conditions, and the functionality of the Candidate Account on the Website may differ from the functionality of the Account in the Application. Deleting an Account in the Application is tantamount to deleting a Candidate Account on the Website, and vice versa.

2.12 Application – a mobile application that the Service Provider may make available to Users under the name "MY MANPOWER", intended for installation on a mobile device with the Android and iOS operating systems, through which the Service Provider will provide Users with access to the Application and all its functionalities described in the Application Terms and Conditions. The Service Provider does not guarantee the availability of the Application or the date of its availability.

2.13 Application Account - an individual account created after registration in the Application in accordance with the provisions of the Terms and Conditions and the Application Terms and Conditions and maintained in the Service Provider's system, enabling the use of the functionalities available in the Application. The scope of the Application Account's functionalities is described in the Application Terms and Conditions. The creation of an Account in the Application will be possible after the Application is made available to Users by the Service Provider.

2.14 Application Terms and Conditions – terms and conditions specifying the general conditions of use of the Application.

2.15 Services - services specified in point 3.3. of the Terms and Conditions.

2.16 Consumer - a natural person performing a legal transaction with the Service Provider not directly related to their business or professional activity.

2.17 Consumer – Entrepreneur – a natural person within the meaning of Article 7aa of the Act of May 30, 2014 on consumer rights, using the Website, where the use of the Website is not of a professional nature for such a person, resulting in particular from the subject of their business activity, made available on the basis of the provisions on the Central Register and Information on Economic Activity.



3. GENERAL TERMS AND CONDITIONS OF USE OF THE WEBSITE

3.1 The Website/Experis Website serves to present job offers, search for people interested in employment (including on the basis of a civil law contract) and enables Users to submit application documents.

3.2 The Terms and Conditions define the type and scope of services provided electronically on the Website/Experis Website, as well as the terms and conditions for concluding and terminating contracts and the rules for Users' use of the Website/Experis Website.

3.3 The Service Provider provides the following services electronically as part of the Website/Experis Website:

a) presentation of Job Offers;

b) enabling the User to apply for Job Offers;

c) enabling the User to join the Candidate Database maintained by the Service Provider;

d) creation of a Candidate Account (applies only to the Website).

3.4 Use of the Website/Experis Website is possible provided that the ICT system used by the User meets the following minimum technical requirements:

a) a device connected to the Internet with a current, full version of a web browser supporting HTML5 and PDF format;

b) cookies and javascript enabled in the web browser;

c) access to email.

3.5 The recommended screen resolution for display is at least 1280 x 720 pixels.

3.6 The User is obliged to use the Website/Experis Website in accordance with the law and good manners, taking into account personal rights and intellectual property rights, in particular copyrights, vested in the Service Provider or third parties.

3.7 The User is entitled to use the Website/Experis Website solely for their own personal use. This means, in particular, that with regard to data and any other materials contained in the resources of the Website/Experis Website, both those that are protected by copyright and those that are not, it is not permissible to use the above materials for the purpose of conducting commercial activities by the User.

3.8 The Service Provider declares that the materials and information published on the Website/Experis Website are created and edited with due diligence.

3.9 The User is obliged not to take any actions that would affect the proper functioning of the Website/Experis Website. In particular, any interference with the content posted on the pages of the Website/Experis Website, including Job Offers, is prohibited.

3.10 It is prohibited for the User to use the Website/Experis Website to provide illegal content. Detailed rules for posting content on the Website/Experis Website are available at

3.11 Before using the functionality of the Website/Experis Website, the User should read the Privacy Policy of the Website/ Experis Website.

3.12 The Service Provider reserves the right to modify the manner in which the Services are provided for important reasons, in accordance with the scope and conditions resulting from its rights, as well as in accordance with its technical capabilities, without compromising their quality and without affecting the scope of the rights and obligations of the parties. An important reason for changing the manner in which the Services are provided is:

3.12.1 a change, expansion, or improvement in the manner of performing a given Service,

3.12.2 improvement of functionality in order to improve the quality of the performance of a given Service,

3.12.3 adaptation of the manner of performing a given Service to changes in the Service Provider's technical environment (i.e., the equipment, applications, or software used by the Service Provider).

3.13. In the course of performing and providing the Services under this Agreement, both expert competencies and artificial intelligence (AI) technologies will be used.

AI components are integrally integrated into the infrastructure of the Services and are an essential element for their effective provision. The use of AI technology may include, in particular, generating recruitment questions based on the job description and conducting preliminary interviews via a chatbot.

These functionalities are an essential part of the Services, enabling us to fulfill our contractual obligations to the User, ensuring efficiency and speed of operation, and maximizing the possibility of matching candidates to suitable job offers.

By using the Services, the User agrees to the use of AI technology for the purposes specified above and described in detail in the Privacy Policy.



4. PRESENTATION OF JOB OFFERS

4.1 The Service Provider enables Users to view current Job Offers posted on the Website/Experis Website.

4.2 The Service Provider is not responsible for the content of Job Offers, in particular for the validity of the salary ranges, employee benefits packages, and other information provided by Clients in the Job Offers.

4.3 In order to view Job Offers, the User is not required to create a Candidate Account or leave Application Documents in the Candidate Database.



5. APPLYING FOR JOB OFFERS ON THE WEBSITE AND THE EXPERIS WEBSITE

5.1 In order to join the recruitment process related to a published Job Offer, the User should click on the "Apply" icon located under each Job Offer. The User should then:

5.1.1 fill in the Recruitment Form, at least in the fields marked as required, i.e.:

• provide: first name, last name, email address (if not automatically filled in), phone number, postal code (mandatory data);
• indicate: type of work - office/physical (optional data), industry (optional data), skills (optional data), position level (optional data), foreign languages (optional data);
• upload current application documents,
  
  5.1.2 if required by the system - confirm your email address;
  
  5.1.3 submit a statement confirming that you have read the Terms and Conditions and accept the provisions contained therein by ticking the checkbox "I have read the Terms and Conditions and Privacy Policy of the Website/Experis Website and accept their content";
  
  5.1.4 click the checkbox stating "I confirm my willingness to add my data to the Candidate Database in order to participate in future recruitment processes."
  
  5.1.5 submit a statement confirming consent to provide special categories of data, if the User wishes to provide them, with the following content: "I declare that I am aware that adding and attaching special categories of data, including health data, is not required, and that any such data I send is sent voluntarily, and that by adding it, I expressly consent to its processing by the Service Provider for the purposes specified in the Terms and Conditions and Privacy Policy .";
  
  5.1.6 Click on the "Apply" dialog box.
  
  The rules for the functioning of the Candidate Database are set out in point 6 of the Terms and Conditions.
  
  5.2 Before completing the Recruitment Form, the User is required to carefully read these Terms and Conditions and submit a statement confirming that they have read and accepted the provisions contained therein by checking the checkbox with the following text "I have read the provisions of the Terms and Conditions and accept their content." In addition, the User should read the information obligations specified in the provisions of the GDPR, in particular the Privacy Policy of the Website/Experis Website, and any other communications provided by the Service Provider.
  
  A User who intends to apply only for a specific (marked) position is not obliged to create a Candidate Account on the Website. Each User who intends to apply for a job using the Website/Experis Website should accept joining the Candidate Database and should also read and accept the provisions of the Terms and Conditions.

 

 

6. CANDIDATE DATABASE

6.1 Part of the recruitment service provided by the Service Provider to the User is adding the User and their Application Documents to the Candidate Database maintained by the Service Provider in order to enable the User to participate in future recruitment processes carried out by the Service Provider. Future recruitment processes include both proceedings conducted in connection with Job Offers published on the Website/Experis Website, as well as procedures in which the Service Provider presents job candidate profiles to the Client, independently or instead of publishing a Job Offer on the Website/Experis Website, using only the information (candidate profiles) held in the Candidate Database.

6.2 The User submits their data to the Candidate Database in connection with their application in response to a published Job Offer – in the manner specified in point 5 of the Terms and Conditions, or at any time and independently of any recruitment procedures, by creating a Candidate Account on the Website.

6.3 Adding data to the Candidate Database is free of charge and voluntary.

6.4 The Service Provider may send surveys to Users, in particular regarding the assessment of cooperation with the Service Provider, to the e-mail address indicated in the Candidate Database, whose data is stored in the Candidate Database.

6.5 The Service Provider may send Users communications related to recruitment procedures to the email address and telephone number provided in the Candidate Database, whose data is stored in the Candidate Database.

6.6 The agreement for the provision of the Candidate Database service by the Service Provider is concluded on the terms and conditions set out in the Regulations, for an indefinite period, upon submission of a statement of acceptance of the Regulations.

6.7 The User may delete their data from the Candidate Database at any time and without giving any reason. The deletion of the Candidate Database results in the termination of the agreement for the provision of this service. In the event of deletion of data from the Candidate Database, the data may continue to be processed for the purpose of handling complaints and any claims. This data will be stored until the expiry of the limitation periods for claims.

6.8 In order to delete data from the Candidate Database, a request for data deletion should be sent to the Service Provider via the Request Form or in writing to the postal address of the Service Provider's registered office.




7. CANDIDATE ACCOUNT

7.1 In order to enable the User to access their recruitment history, access the data provided during registration, and modify it, the User may create a Candidate Account on the Website.

7.2 Before creating an individual Candidate Account on the Website, the User should carefully read these Terms and Conditions.

7.3 In order to create a Candidate Account on the Website, the User should:

7.3.1 complete the fields of the Recruitment Form, at least those marked as required, including providing their email address;

7.3.2 confirm their email address;

7.3.3. submit a statement confirming that they have read the Terms and Conditions and accept the provisions contained therein by ticking the checkbox "I have read the provisions of the Terms and Conditions and Privacy Policy and accept their content";

7.3.4. submit a statement confirming consent to provide special categories of data, if the User wishes to provide them, with the following content: "I declare that I am aware that adding and attaching special categories of data, including health data, is not required, and any such data sent by me is sent voluntarily, and adding it means that I expressly consent to its processing by the Service Provider for the purposes specified in the Terms and Conditions and Privacy Policy of the Website/Experis Website.";

7.3.5 click on the "Attach" dialog box or similar

7.4 The agreement for the provision of an individual Candidate Account by the Service Provider is concluded under the terms and conditions set out in the Terms and Conditions, for an indefinite period, upon submission of a statement of acceptance of the Terms and Conditions.

7.5 The User is obliged to provide true and correct data in the Recruitment Form.

7.6 After creating an individual Candidate Account on the Website, the User may log in to the Candidate Account by entering the email address and password provided during registration. If the User does not remember their password, they may use the password reminder function by entering the email address provided during the registration of the Candidate Account.

7.7 The Candidate Account may offer additional services to the User, such as, in particular, a list of submitted applications, the ability to change Application Documents, the ability to change and supplement personal data and information about the desired employment.

7.8 Creating a Candidate Account on the Website is voluntary and free of charge.

7.9 Creating a Candidate Account is tantamount to adding the User to the Candidate Database and, after the Application has been made available by the Service Provider, creating an Account in the Application in accordance with the Application Terms and Conditions. The functioning of the Candidate Database is described in point 6.

7.10 The User may delete their Candidate Account on the Website at any time and without giving any reason. The deletion of the Candidate Account results in the termination of the agreement for the provision of the service of making an individual Candidate Account available to the User on the Website.

7.11 In order to delete an individual Candidate Account on the Website, use the dedicated option on the Website or send a request to the Service Provider to delete the Candidate Account via the Request Form or in writing to the postal address of the Service Provider's registered office. In the event of deletion of the Candidate Account, the data may continue to be processed for the purpose of handling complaints and any claims. This data will be stored until the expiry of the limitation periods for claims.

7.12 Deleting a Candidate Account on the Website is tantamount to deleting the Account in the Application and vice versa.



8. ACCESS TO SERVICES AND THEIR UPDATES

8.1 To the extent that the Services provided by the Service Provider constitute digital services within the meaning of the Consumer Rights Act, the provisions of sections 8.2. - 8.9. below shall apply to them.

8.2 If the Service Provider has not enabled access to a given Service on the terms described in the paragraphs above, the User should request the Service Provider to deliver it correctly. To do so, please contact the Service Provider by email at the contact details provided in section 13.4 of the Terms and Conditions. Access to a given Service shall be granted immediately after the Service Provider receives and verifies the request referred to in this paragraph. In particularly complex cases, the deadline for granting access to the Service may be extended, but in each case for no longer than 14 (fourteen) days. The Service Provider shall inform the User of such an extension and indicate the reason for the extension by e-mail or in writing, depending on the channel through which the User's request was received.

8.3 The Service Provider ensures that the Service is provided in the latest version available at the time of granting access to the Service.

8.4 Detailed information on possible updates is provided in Appendix 2 to the Terms and Conditions.

8.5 The Service Provider ensures the availability of technical support in matters related to the performance of the Service. In order to obtain technical support, please contact the Service Provider using the contact details indicated in point 13.4 of the Terms and Conditions.

8.6 In the event of unavailability or malfunction of a given Service, the User undertakes to cooperate with the Service Provider in order to determine whether the unavailability or malfunction of that Service is due to the characteristics of the User's digital environment (e.g., the properties of the electronic device used by the User or the network connection).

8.7 A User who has requested the Service Provider to provide access to the Service in accordance with point 8.2 above shall have the right to withdraw from the contract for the provision of this Service if the Service Provider has not fulfilled the User's request immediately or within an additional period of 14 days. The relevant provisions of the Terms and Conditions regarding withdrawal from the contract shall apply accordingly to the withdrawal from the above-mentioned contract.

8.8 The User shall also have the right to withdraw from the above-mentioned agreement without calling on the Service Provider to deliver it correctly if:

8.9 The Service Provider has declared or it appears from the circumstances that it will not provide the User with the Service, or

8.10 The Service Provider has not delivered the Service within the time limit specified in point 8.2 above, and the availability of this Service within that time limit was of significant importance to the User.

8.11 In other respects, the relevant provisions of the Terms and Conditions regarding withdrawal from the agreement shall apply accordingly.



9. COMPLAINT PROCEDURE

9.1 In the event of reservations regarding the operation of the Website/Experis Website or individual Services, the User may submit a complaint by sending an email to: [email protected].

9.2 In the event of a complaint regarding a given Service, containing a request to bring that Service into compliance with the contract (i.e., a request to provide the Service or to remove irregularities preventing or limiting the use of that Service), the Service Provider may refuse to accept it if:

9.2.1 bringing the Service into compliance with the contract is not possible on the part of the Service Provider and the Service Provider has informed the User of this circumstance in response to the complaint, or

9.2.2 bringing the Service into compliance with the contract in accordance with the User's request would entail excessive costs for the Service Provider, and the Service Provider has informed the User of this circumstance in response to the complaint.

9.3 The User has the right to withdraw from the contract for the provision of a given Service in the following cases:

9.3.1 the Service Provider has informed the User that bringing the Service into compliance with the contract is impossible or requires excessive costs on the part of the Service Provider, in accordance with point 9.2. above,

9.3.2 The Service Provider has accepted the User's complaint but has not brought the Service into compliance with the contract within 14 days or 30 days (in the event of an extension of the deadline in accordance with section 9.6 below) from the date of the User's complaint,

9.3.3 The Service Provider attempted to bring the Service into compliance with the contract and yet still failed to provide the Service or remove the irregularities preventing or limiting the use of that Service (i.e., the Service in question still remains non-compliant with the contract),

9.3.4 the non-compliance with the contract is so significant that it justifies withdrawal from the contract for the provision of the Service without first submitting a complaint to the Service Provider in accordance with the rules described in section 9.3.1. – 9.3.3. above and the Terms and Conditions (complaint regarding the provision of the Service or removal of irregularities preventing or limiting the use of this Service),

9.3.5 The Service Provider has informed the User that it will not bring the Service into compliance with the agreement within the time limits referred to in points 8.7 and 8.8.2 or without undue inconvenience to the Participant.

9.4 In the cases referred to in point 9.3 above, it is sufficient to send a statement of withdrawal from the agreement to the Service Provider.


9.5 All complaints, including those related to the provision of electronic services, shall be considered immediately, within no more than 14 calendar days from the date of submission of the complaint. The complainant shall receive a response in the form of an e-mail sent to the e-mail address from which the complaint was sent.

9.6 If the User's complaint regarding a given Service referred to in point 9.2 above is accepted, the Service Provider shall bring the Service into compliance with the contract within 14 days from the date of its submission to the Service Provider. In particularly complex cases, this period may be extended, but not longer than 30 (thirty) days.

9.7 At http://ec.europa.eu/consumers/odr, the User has the option of using the EU online platform (ODR platform) to submit a dispute with the Service Provider for resolution by electronic means. The ODR platform is a multilingual, interactive website for Users (consumers) residing in the European Union and entrepreneurs based in the European Union seeking out-of-court settlement of disputes arising from the conclusion of an online sales contract or service contract between them.




10. PROCESSING OF PERSONAL DATA

10.1 The personal data of Users using the services available through the Website are processed in accordance with the rules described in the Privacy Policy of the Website/Experis Website.



11. AMENDMENTS TO THE TERMS AND CONDITIONS

11.1 The Service Provider is entitled to unilaterally amend these Terms and Conditions to the extent that has not been individually agreed with the User for justified reasons. A justified reason shall be deemed to be, in particular, the occurrence of one of the following circumstances:

11.1.1 a change in the provisions of law generally applicable in the Republic of Poland to the extent that such a change modifies the content of the Terms and Conditions or imposes on the Service Provider an obligation to modify that content in a specific manner;

11.1.2 the issuance by public administration bodies, including in particular the President of the Office of Competition and Consumer Protection, of decisions, recommendations, obligations, or acts of a similar nature to the extent that the aforementioned administrative acts modify the content of the Terms and Conditions or impose on the Service Provider the obligation to modify the content in a specific manner;

11.1.3 introduction by the Service Provider of new functionalities of the Website/Experis Website, Application or modification of their existing scope – in this case, a change in the content of the Terms and Conditions is permissible to the extent that it concerns such new functionalities and changes to the existing ones;

11.1.4 a change in the rules for the processing of personal data by the Service Provider – in this case, a change in the content of the Terms and Conditions is permissible to the extent that it concerns such changes in processing;

11.1.5 introduction of new or modification of existing IT systems by the Service Provider – in this case, a change to the content of the Terms and Conditions is permissible to the extent that is objectively necessary and directly related to the introduction or modification of the above-mentioned IT systems;

11.1.6 the emergence of court or administrative case law indicating that contractual provisions analogous to those applied by the Service Provider may be contrary to the law, in particular consumer protection law – in this case, a change to the content of the concluded contract shall be permissible if, after comprehensive consideration of the circumstances of the case, it can be objectively concluded that, from the point of view of the average User who is a Consumer or a Consumer-Entrepreneur, the proposed change is to their advantage;

11.2 The Terms and Conditions need to be supplemented, clarified, or modified due to the provisions of law generally applicable in the Republic of Poland or for the sake of greater transparency of its provisions for consumers – in this case, the amendment of the Terms and Conditions is permissible to the extent that it allows the Terms and Conditions to be adapted to the provisions of law or to achieve greater transparency of their provisions.

11.3 The Service Provider shall inform the User by publishing on the Website/Experis Website at least:

11.3.1 the content of the planned amendment to the Terms and Conditions;

11.3.2 the date on which the amendment will come into force;

11.3.3 the uniform content of the Terms and Conditions after the changes.

11.4 The amendment to the Terms and Conditions does not apply to service agreements concluded before the date of entry into force of the amendment to the Terms and Conditions. In the case of such agreements, the provisions of the Terms and Conditions in force on the date of the User's expression of will to conclude such a service agreement shall apply. Amendments to the Terms and Conditions affecting the User require the User's acceptance when logging into the Candidate Account for the first time after the amendment to the Terms and Conditions. If the User does not accept the new provisions, they have the option to withdraw from the agreement and delete the Candidate Account in accordance with the provisions of the Terms and Conditions.



12. WITHDRAWAL FROM THE AGREEMENT

12.1 A Consumer or Consumer-Entrepreneur who has concluded a contract with the Service Provider for the provision of a given Service may withdraw from it within 14 days without giving any reason and without incurring any costs.

12.2 The period for withdrawal from the contract for the provision of services begins on the date of conclusion of the contract.

12.3 A Consumer or Consumer-Entrepreneur may withdraw from a given contract by submitting a statement of withdrawal from the contract to the Service Provider. To meet the deadline, it is sufficient to send the statement before its expiry.

12.4 The statement of withdrawal from the contract may be submitted on the form, a template of which is attached as Appendix 1 to the Terms and Conditions, via[email protected] or in writing to the postal address of the Service Provider's registered office. In the event of withdrawal from the agreement, the data may continue to be processed for the purpose of handling complaints and any claims. This data will be stored until the expiry of the limitation periods for claims.

12.5 The Service Provider shall immediately send the Consumer or the Consumer-Entrepreneur confirmation of receipt of the statement of withdrawal from the contract in an e-mail.



13. FINAL PROVISIONS

13.1 The Terms and Conditions shall enter into force on January 10, 2025.

13.2 In matters not covered by the Terms and Conditions, the relevant provisions of law shall apply. For the avoidance of doubt, it is assumed that none of the provisions of the Terms and Conditions shall limit the rights of Users under the laws in force in the territory of the Republic of Poland. If a provision of this nature is found to exist, the provisions of the applicable law shall apply without exception.

13.3 Any disputes arising from the Terms and Conditions that cannot be resolved amicably between Users and the Service Provider shall be settled by a competent common court.

13.4 The Service Provider can be contacted via:

13.4.1 by traditional mail, at the following address: ul. Prosta 68, 00-838 Warsaw;

13.4.2 by e-mail: [email protected]

13.4.3 telephone number 22 5040715.



Appendix 1 – Model withdrawal form

(this form should be completed and returned only if you wish to withdraw from the contract)

Addressee: ManpowerGroup Sp. z o.o., MP Transactions Sp. z o.o., MP Services Sp. z o.o., ManpowerGroup Solutions Sp. z o.o., MP Actions Sp. z o.o. with its registered office at ul. Prosta 68 in Warsaw, and MP Management Sp. z o.o. with its registered office at ul. Kopcińskiego 79;  90-033 Łódź.

e-mail address: [email protected]

I hereby inform you of my withdrawal from the contract for the provision of the following service:

………………………………………………………………………………………………………………                                     …………………………………………………………………………………………………………………

Date of conclusion of the agreement: …………………………………………………………………

Name and surname of the Consumer / Consumer - Entrepreneur: ……………………….………

Email address of the Consumer / Consumer - Entrepreneur: ….

Address of the Consumer / Consumer - Entrepreneur: ….

Signature (only if the form is sent in paper form): ……..…………………………

Date:





Appendix 2 - Additional provisions regarding updates

1. The Service Provider ensures that the Service is provided in the latest version available at the time of granting access to the Service. During the period of access to the Service, if the Service Provider updates the Service in order to maintain its compliance with these Terms and Conditions and to ensure an adequate level of security, the Service Provider shall inform the User about the available update and the possible consequences of not installing it via information on the website www.manpower.pl or www.experis.pl

2. In order to install the update correctly, the User should follow the Service Provider's guidelines containing information about the update.

3. The Service Provider recommends installing updates immediately after they become available. In any case, the User should install the update no later than 14 days from the moment of notification of its availability in accordance with point 1 above. The Service Provider shall not be liable for the incorrect performance of the Service resulting solely from the failure to install the update in the following cases:

3.1 The User, despite being informed about the available update and the consequences of not installing it, did not install it within the time limit referred to above;

3.2 The User did not follow the instructions for the correct installation of the update referred to in point 2 above and, as a result, did not install or incorrectly installed the update.

4. The User should install operating system updates in accordance with the recommendations of the manufacturer of their electronic device and the operating system manufacturer. Failure to update the operating system or the Service may lead to a reduction in security.

 

 

REGULATIONS GOVERNING THE PROVISION OF ELECTRONIC SERVICES ON MANPOWERGROUP WEBSITES

 

1. INFORMATION ABOUT THE WEBSITE AND REGULATIONS

1.1 These Regulations set out the principles for free use by individual users of the website named ‘manpower.pl’ and ‘experis.pl’.

1.2 The owner of the manpower.pl and experis.pl websites, who has the right to dispose of their resources, is ManpowerGroup Sp. z o.o. with its registered office in Warsaw, 68 Prosta Street.

 

2. DEFINITIONS

2.1 Recruitment Form – an interactive form available on the Website at www.manpower.pl/szukaj-pracy and https://www.experis.pl/pl/oferty-pracy-it allowing the User to apply for Job Offers and join the Candidate Database maintained by the Service Provider, as well as an interactive form available on the Website at www.manpower.pl/, after clicking on the ‘Sign-in’ and then ‘Sign Up’ tab, allowing the User to create a Candidate Account.

2.2 Candidate Database – a service provided by the Service Provider consisting of the creation of a database of job candidates who have expressed their willingness to participate in future recruitment processes, in order to present them with Job Offers corresponding to their qualifications in the future.

2.3 Job offers – an offer of employment (including on the basis of civil law contracts) for a position within the Service Provider’s own structure or within the Client’s structure for which the Service Provider is seeking an employee.

2.4 Client – the entity for which the Service Provider Companies (one or more) provide recruitment services.

2.5 Regulations – the Regulations governing the Provision of Electronic Services on ManpowerGroup Websites.

2.6 Application documents – CV, cover letter and other documents that the User submits to the Service Provider in connection with responding to a job offer presented on the Website/Experis Website or expressing a wish to include personal data in the database of job candidates maintained by the Service Provider (Candidate Database).

2.7 Website – the website operated by the Service Provider at www.manpower.pl.

2.8 Experis website – the website operated by the Service Provider at www.experis.pl.

2.9 Service Provider – the Companies comprising the ManpowerGroup, i.e. ManpowerGroup Sp. z o.o., MP Transactions Sp. z o.o., MP Services Sp. z o.o., ManpowerGroup Solutions Sp. z o.o., MP Actions Sp. z o.o. with its registered office at 68 Prosta Street in Warsaw, and MP Management Sp. z o.o. with its registered office at 79 Kopcińskiego Street; 90-033 in Łódź, Poland

2.10 User – a job candidate visiting the website/Experis website or using one or more services or functionalities described in the Regulations.

2.11 Candidate Account – a service available to Users as a result of registration on the Website, enabling the User to access the recruitment history or to access the data provided during registration, with the possibility of modifying them in accordance with these Regulations. A User with a Candidate Account using the same access data will be able to sign in to the Account in the Application, once the Application has been made available to Users by the Service Provider. A user with an Application Account on the Website using the same access data will be able to sign in to the Candidate Account. The Account in the Application, once the Application is made available to the Users by the Service Provider, will be subject to the Application Regulations and the scope of functionality of the Candidate Account on the Website may differ from the functionality of the Account in the Application. The deletion of the Account in the Application is equivalent to the deletion of the Candidate Account on the Website and vice versa.

2.12 Application – a mobile application that the Service Provider may make available to the Users, under the name ‘MY MANPOWER’, intended to be installed on a mobile device with the Android or iOS operating system by means of which the Service Provider will provide the Users with the service of access to the Application and all its functionalities described in the Application Regulations. The Service Provider does not guarantee the availability of the Application or the timing of its availability.

2.13 Account in the Application – an individual account created upon registration in the Application in accordance with the provisions of the Regulations and the Application Regulations and maintained in the Service Provider’s system, enabling the use of the functionalities available in the Application. The scope of functionality of the Account in the Application is described in the Application Regulations. The creation of an Account in the Application will be possible once the Application has been made available to the Users by the Service Provider.

2.14 Application Regulations – the regulations governing the general use of the Application.

2.15 Services – the services indicated under point 3.3. of the Regulations.

2.16 Consumer – a natural person making a legal transaction with the Service Provider which is not directly related to his/her economic or professional activity.

2.17 Consumer-Entrepreneur – a natural person within the meaning of Article 7aa of the Act of 30 May 2014 on Consumer Rights, using the Service, when the use of the Service is not of a professional nature for such a person resulting in particular from the subject matter of the business activity performed, made available on the basis of the provisions on the Central Register and Information on Business Activity.



3. GENERAL TERMS AND CONDITIONS OF USING THE WEBSITE

3.1 The website/Experis website is used for the presentation of job offers, searching for persons interested in taking up employment (including under civil law contracts) and enabling users to submit Application Documents.

3.2 The Regulations set out the type and scope of services provided electronically on the website/Experis website, as well as the conditions for the conclusion and termination of contracts and the rules for using the website/Experis website by Users.

3.3 The Service Provider provides the following electronic services on the website/Experis website:

a) presentation of job offers;

b) enabling the User to apply for Job Offers;

c) enabling the User to join the Candidate Database maintained by the Service Provider;

d) creation of a Candidate Account (only applicable to the Website).

3.4 The use of the website/Experis website is possible provided that the ICT system used by the User meets the following minimum technical requirements:

a) an internet-connected device with a current, full version of a web browser supporting HTML5 and PDF;

b) cookies and javascript enabled in the browser;

c) access to e-mail.

3.5 The recommended screen resolution for display is at least 1280 x 720 pixels.

3.6 The User is obliged to use the website/Experis website in accordance with the law and good morals, taking into account personal rights and intellectual property rights, in particular copyright, vested in the Service Provider or third parties.

3.7 The User is entitled to use the website/Experis website exclusively for his/her own personal use. This means, in particular, that in relation to data and all other materials contained in the resources of the website/Experis website, both those protected by copyright and those not protected by copyright, the use of such materials for commercial activities by the User is not allowed.

3.8 The Service Provider declares that the materials and information published on the website/Experis website are created and edited with due care.

3.9 The User is obliged not to take any action that would affect the proper functioning of the website/Experis website. In particular, it is forbidden to interfere in any way with the content posted on the pages of the website/Experis website, including Job Offers.

3.10 The provision of unlawful content by the User using the website/Experis website is prohibited. The detailed rules for posting content on the website/Experis website are available here.

3.11 Before using the functionality of the website/Experis website, you should read the Privacy Policy of the website/Experis website.

3.12 The Service Provider reserves the right to modify the manner in which the Services are provided for valid reasons, in accordance with the scope and conditions of its entitlements and in accordance with its technical capabilities, without impairing their quality and without affecting the scope of the rights and obligations of the parties. An important reason for making a change in the way the Services are delivered is:

3.12.1 a change, extension or improvement in the manner in which a Service is provided,

3.12.2 enhancement of functionality to improve the quality of delivery of the Service in question,

3.12.3 adaptation of the manner of performance of a given Service to changes in the Service Provider's technical environment (i.e. the hardware, applications or software used by the Service Provider).



4. PRESENTATION OF JOB OFFERS

4.1 The Service Provider enables Users to browse the current Job Offers posted on the website/Experis website.

4.2 The Service Provider is not responsible for the content of the Job Offers, in particular for the validity of the salary frameworks presented in the Job Offers, employee packages and other information provided by the Clients.

4.3 In order to browse the Job Offers, the User is not obliged to create a Candidate Account or to leave Application Documents in the Candidate Database.



5. APPLYING FOR JOBS IN THE WEBSITE/EXPERIS WEBSITE

5.1 In order to enter the recruitment process related to a Job Offer published, the User should press the ‘Apply’ icon located under each Job Offer. The User should then:

5.1.1 fill in the Recruitment Form, at least in terms of the fields marked as required, that is:

• provide: first name, last name, e-mail address (if not automatically completed), telephone number, postal code (mandatory data);
• indicate: type of work – office/physical (optional data), industry (optional data), skills (optional data), job level (optional data), foreign languages (optional data);
• upload up-to-date Application Documents,
  
  5.1.2 if the system requires it, confirm the e-mail address;
  
  5.1.3 make a statement confirming that the User has read the Regulations and accept the provisions contained therein, by ticking the checkbox stating ‘I have read the Regulations and Privacy Policy of the website/Experis website and accept their content’;
  
  5.1.4 click the checkbox stating ‘I confirm that I wish to add my data to the Candidate Database in order to participate in future recruitments’.
  
  5.1.5 make a statement confirming consent to the provision of special categories of data, if the User wishes to provide such data, with the following content: ‘I declare that I am aware that the addition and attachment of special category data, including health status, is not required, and that any such data sent by me is sent voluntarily, and that by adding it, I expressly consent to its processing by the Service Provider for the purposes set out in the Regulations and Privacy Policy.’
  
  5.1.6 Click on the ‘Apply’ dialog box.
  
  The rules for the operation of the Candidate Database are set out in point 6 of the Regulations.
  
  5.2 Prior to completing the Recruitment Form, the User is required to read these Regulations carefully and make a declaration confirming that they have read and accept the provisions contained herein, by ticking the checkbox stating ‘I have read the provisions of the Regulations and accept their content.’ In addition, the User should familiarise themselves with the information obligations set out in the provisions of the GDPR, in particular the Privacy Policy of the website/Experis website, and any other communications provided by the Service Provider.
  
  A User who only intends to recruit for a specific (designated) position is not obliged to create a Candidate Account on the Website. Any User intending to proceed with recruitment using the website/Experis website should accept to join the Candidate Database and should read and accept the provisions of the Regulations.

 

 

6. CANDIDATE DATABASE

6.1 An element of the recruitment service provided by the Service Provider to the User is the addition of the User and his/her Application Documents to the Candidate Database maintained by the Service Provider in order to enable the User to participate in future recruitment processes carried out by the Service Provider. Future recruitment processes are proceedings conducted in connection with Job Offers published on the website/Experis website as well as proceedings in which the Service Provider presents profiles of job candidates to the Client, independently or instead of the publication of a Job Offer on the website/Experis website, using only the information (candidate profiles) held in the Candidate Database.

6.2 The User submits his/her data to the Candidate Database, in connection with the submission of his/her application in response to a published Job Offer – in the manner set out in point 5. of the Regulations, or at any time and in a manner independent of the ongoing recruitment procedures, by creating a Candidate Account on the Website.

6.3 Adding data to the Candidate Database is free of charge and voluntary.

6.4 The Service Provider may direct surveys to the Users at the e-mail address indicated in the Candidate Database whose data is contained in the Candidate Database, in particular regarding the evaluation of the cooperation with the Service Provider.

6.5 The Service Provider may direct communications related to recruitment procedures to the Users at the e-mail address and telephone number indicated in the Candidate Database whose data is contained in the Candidate Database.

6.6 The contract for the provision of the Candidate Database service by the Service Provider is concluded under the terms and conditions set out in the Regulations, for an indefinite period of time, upon submission of the statement of acceptance of the Regulations.

6.7 The User may delete his/her data from the Candidate Database at any time and without giving any reason. The deletion of the data from the Candidate Database results in the termination of the contract for the provision of this service. If the data is deleted from the Candidate Database, the data may be further processed to handle the complaints process and to handle possible claims. This data will be stored until the expiry of the limitation periods for claims.

6.8 In order to delete data from the Candidate Database, a request for deletion must be sent to the Service Provider either via the Application Support Form or in writing to the postal address of the Service Provider’s registered office.




7. CANDIDATE ACCOUNT

7.1 In order to enable the User to access the recruitment history, access and modify the data provided at registration, the User may create a Candidate Account on the Website.

7.2 Before creating an individual Candidate Account on the Website, the User should read these Regulations carefully.

7.3 In order to create a Candidate Account on the Website, the User should:

7.3.1 complete the fields of the Recruitment Form, at least as regards the fields marked as required, including the User’s e-mail address;

7.3.2 confirm email address,

7.3.3. make a statement confirming that the User has read the Regulations and accept the provisions contained therein, by ticking the checkbox stating ‘I have read the Regulations and the Privacy Policy and accept their content’;

7.3.4. make a statement confirming consent to the provision of special categories of data, if the User wishes to provide such data, with the following content: ‘I declare that I am aware that the addition and attachment of special category data, including health status, is not required, and that any such data sent by me is sent voluntarily, and its addition means that I expressly consent to its processing by the Service Provider for the purposes set out in the Regulations and Privacy Policy of the website/Experis website.’

7.3.5 click on the ‘Attach’ dialog box or the equivalent

7.4 The contract for the provision of the individual Candidate Account service by the Service Provider is concluded under the terms and conditions set out in the Regulations, for an indefinite period of time, upon submission of the statement of acceptance of the Regulations.

7.5 The User is required to provide true and correct data in the Recruitment Form.

7.6 Once an individual Candidate Account has been created on the Website, the User may log into the Candidate Account by entering the e-mail address and password indicated during registration. If the User does not remember his/her password, he/she can use the password reminder by providing the e-mail address he/she provided when registering the Candidate Account.

7.7 The Candidate Account may offer additional services to the User, such as, in particular, the list of submitted applications, the possibility of changing the Application Documents, the possibility of changing and completing personal data and information about the employment sought.

7.8 The creation of a Candidate Account on the Website is voluntary and free of charge.

7.9 The creation of a Candidate Account is equivalent to the User being added to the Candidate Database and, once the Application has been made available by the Service Provider, the creation of an Account in the Application in accordance with the Application Regulations. The operation of the Candidate Database is described in point 6.

7.10 The User may delete his/her Candidate Account on the Website at any time and without giving any reason. The deletion of the Candidate Account results in the termination of the contract for the provision of the service of providing the User with an individual Candidate Account on the Website.

7.11 To delete an individual Candidate Account on the Website, the User should use the dedicated option on the Website, or send a request to the Service Provider to delete the Candidate Account either via the Application Support Form or in writing to the Service Provider’s registered office. If the Candidate Account is deleted, the data may be further processed to handle the complaints process and to handle possible claims. This data will be stored until the expiry of the limitation periods for claims.

7.12 The deletion of a Candidate’s Account on the Website is equivalent to the deletion of their Account on the Application and vice versa.



8. ACCESS TO AND UPDATE OF SERVICES

8.1 Insofar as the Services provided by the Service Provider constitute digital services within the meaning of the Consumer Rights Act, the provisions of points 8.2. – 8.9. below shall apply.

8.2 If the Service Provider has not provided access to a particular Service, as described in the paragraphs above, the User shall request the Service Provider to provide it correctly. To do so, the User should contact the Service Provider by e-mail using the contact details indicated in point 13.4. of the Regulations. Access to the Service in question shall take place as soon as the Service Provider has received and verified the request referred to in this paragraph. In particularly complex cases, the time limit for granting access to the Service may be extended, but in each case no longer than 14 (fourteen) days. The Service Provider shall inform the User of such an extension of the deadline and indicate the reason for the extension, either by e-mail or in writing – depending on which channel of information it received the User's request.

8.3 The Service Provider shall ensure that the respective Service is always provided in the latest version that is available at the time access to the Service is granted.

8.4 Details of any updates are indicated in Appendix No. 2 to the Regulations.

8.5 The Service Provider shall ensure that technical support is available for matters relating to the implementation of the Service. For technical support, please contact the Service Provider via the contact details indicated in point 13.4. of the Regulations.

8.6 If a particular Service is unavailable or does not function correctly, the User undertakes to cooperate with the Service Provider to determine whether the unavailability or incorrect functioning of that Service is due to the characteristics of the User's digital environment (e.g. the characteristics of the electronic device used by the User or the network connection).

8.7 The User who has requested the Service Provider to provide access to the Service in accordance with point 8.2 above shall have the right to withdraw from the contract for the provision of this Service if the Service Provider has not fulfilled the User's request immediately or within an additional period of 14 days. The relevant provisions of the Regulations for withdrawal shall apply mutatis mutandis to the withdrawal from the abovementioned contract.

8.8 The User shall also have the right to withdraw from the abovementioned contract without requesting the Service Provider to deliver it properly, if:

8.9 The Service Provider has stated or it is apparent from the circumstances that it will not provide the Service to the User, or

8.10 The Service Provider has failed to provide the Service in question within the timeframe specified in point 8.2. above, and the availability of that Service on that date was of material importance to the User.

8.11 Otherwise, the relevant provisions of the Regulations regarding withdrawal from the contract shall apply accordingly.



9. COMPLAINTS PROCEDURE

9.1 If the User has concerns about the operation of the website/Experis website or individual Services, he/she may submit a complaint by sending an email to: [email protected].

9.2 In the case of a complaint concerning a particular Service, which includes a request to bring that Service into conformity with the contract (i.e. a request to make the Service available or to rectify irregularities preventing or restricting the use of that Service), the Service Provider may refuse to accept the complaint when:

9.2.1 it is not possible for the Service Provider to bring the Service into conformity with the contract and the Service Provider has made this circumstance known in its response to the complaint, or

9.2.2 it requires excessive costs for the Service Provider to bring it into conformity with the contract in accordance with the User's request and the Service Provider has informed the User of this circumstance in its response to the complaint.

9.3 The User has the right to withdraw from the contract for the provision of the Service in question, in the following cases:

9.3.1 The Service Provider has informed the User that it is either impossible or requires excessive costs on the part of the Service Provider to bring the Service into conformity with the Contract, in accordance with point 9.2 above,

9.3.2 The Service Provider has accepted the User’s complaint but has failed to bring the Service into conformity with the contract within either 14 days or 30 days (in the event of an extension of the time limit in accordance with clause 9.6. below) from the date of the User’s complaint,

9.3.3 The Service Provider has attempted to bring the Service into conformity with the contract and yet has still not delivered the Service or has not remedied the deficiencies that prevent or restrict the use of that Service (i.e. the Service in question is still not in conformity with the contract),

9.3.4 the lack of conformity with the contract is so significant as to justify withdrawal from the contract for the provision of the Service in question without first addressing a complaint to the Service Provider under the principles described in points 9.3.1. to 9.3.3. above and the Regulations (a complaint concerning the provision of a Service or the rectification of irregularities that prevent or restrict the use of that Service),

9.3.5 The Service Provider has informed the User that it will not bring the Service into conformity with the contract within the time limits referred to in points 8.7., 8.8.2. or without undue inconvenience to the Participant.

9.4 In the cases referred to in point 9.3. above – it is sufficient to send a withdrawal declaration to the Service Provider.


9.5 All complaints, including those relating to the provision of electronic services, shall be dealt with immediately, within a period of no more than 14 calendar days from the date of the complaint. The complainant will receive a response in the form of an e-mail sent to the e-mail address from which the complaint was sent.

9.6 If the User's complaint regarding a particular Service referred to in point 9.2. above is accepted, the Service Provider shall bring the Service into conformity with the contract within 14 days from the date of its notification to the Service Provider. In particularly complex cases, this time limit may be extended, but no longer than 30 (thirty) days.

9.7 At http://ec.europa.eu/consumers/odr, the User has the possibility to use the EU online platform (ODR platform) to submit a dispute with the Service Provider for electronic dispute resolution. The ODR platform is a multilingual, interactive website for serving Users (consumers) residing in the European Union and traders established in the European Union seeking out-of-court resolution of disputes arising from the conclusion of an online sales contract or a contract for the provision of services between them.




10. PROCESSING OF PERSONAL DATA

10.1 The personal data of Users using the services available through the Website is processed in accordance with the principles described in the Privacy Policy of the website/Experis website.



11. AMENDMENTS TO THE REGULATIONS

11.1 The Service Provider is entitled to unilaterally amend these Regulations to the extent not individually agreed with the User for justifiable reasons. In particular, the occurrence of one of the following circumstances shall be deemed a justifiable reason:

11.1.1 a change in the laws generally applicable in the Republic of Poland to the extent that such a change in the laws modifies the content of the Regulations or imposes an obligation on the Service Provider to modify such content in a specific manner;

11.1.2 issuance by public administration authorities, including in particular the President of the Office of Competition and Consumer Protection, of decisions, recommendations, guidelines, obligations or acts of analogous nature to the extent that such administrative acts modify the content of the Regulations or impose an obligation on the Service Provider to modify that content in a specific manner;

11.1.3 introduction by the Service Provider of new functionalities of the website/Experis website, the Application or modification of their existing scope – in this case, an amendment to the content of the Regulations shall be admissible to the extent concerning such new functionalities and modification of the existing ones;

11.1.4 a change in the rules for the processing of personal data by the Service Provider – in this case an amendment to the content of the Regulations is permissible to the extent of such changes in processing;

11.1.5 introduction by the Service Provider of new or modification of existing IT systems – in this case, an amendment to the content of the Regulations is permissible to the extent that is objectively necessary and directly related to the introduction or modification of the abovementioned IT systems;

11.1.6 emergence of judicial or administrative rulings which indicate that contractual provisions analogous to those applied by the Service Provider may be contrary to the law, including in particular the law on consumer protection – in this case, an amendment to the content of the concluded contract shall be admissible to the extent that, upon comprehensive consideration of the circumstances of the case, it may be objectively considered that from the perspective of the average User who is a Consumer or Consumer- Entrepreneur, the proposed amendment is to his/her advantage;

11.2 The Regulations need to be supplemented, clarified or modified due to provisions of universally applicable law in the Republic of Poland or for the sake of greater clarity of its provisions for consumers – in this case, an amendment to the content of the Regulations shall be admissible to the extent which allows the Regulations to be adjusted to the provisions of law or to achieve greater clarity of its provisions.

11.3 The Service Provider shall inform the User by publishing at least the following on the website/Experis website:

11.3.1 content of the proposed amendment to the Regulations;

11.3.2 date of entry into force of the amendment;

11.3.3 uniform content of the Regulations as amended.

11.4 The amendment of the Regulations shall not apply to contracts for the provision of services concluded before the effective date of the amendment to the Regulations. For such contracts, the provisions of the Regulations in force on the date of the User’s intention to conclude such a contract for the provision of services shall apply. Changes to the Regulations that affect the User shall require the User's acceptance at the first sign-in to the Candidate Account after the change of the Regulations. If the User does not accept the new provisions, he/she has the option to withdraw from the concluded contract and to delete the Candidate Account in accordance with the provisions of the Regulations.



12. WITHDRAWAL FROM THE CONTRACT

12.1 A Consumer or a Consumer-Entrepreneur who has entered into a contract with a Service Provider for the provision of a given Service may withdraw from the contract within 14 days without stating a reason and without incurring costs.

12.2 The period for withdrawal from a contract for the provision of services shall start from the date of conclusion of that contract.

12.3 The Consumer or the Consumer-Entrepreneur may withdraw from a given contract by submitting a declaration of withdrawal from that contract to the Service Provider. Sending the declaration before the deadline is sufficient to comply with it.

12.4 The declaration of withdrawal can be submitted on the form, the template of which is attached as Appendix No. 1 to the Regulations, via [email protected] or in writing to the postal address of the Service Provider’s registered office. If the withdrawal is cancelled, the data may be further processed to handle the complaint process and to handle possible claims. This data will be stored until the expiry of the limitation periods for claims.

12.5 The Service Provider shall immediately send the Consumer or the Consumer-Entrepreneur an acknowledgement of receipt of the declaration of withdrawal from the contract in question by e-mail.



13. FINAL PROVISIONS

13.1 The Regulations shall come into force on 10 January 2025.

13.2 In matters not covered by the Regulations, the relevant legal provisions will apply. For the avoidance of doubt, it is understood that none of the provisions of the Regulations shall limit the rights of the Users which they are entitled to under the laws in force in the territory of the Republic of Poland. Where a provision of this nature is found to exist, the provisions of the applicable law shall apply unconditionally.

13.3 Disputes arising from the Regulations that cannot be resolved between the Users and the Service Provider amicably shall be settled by the competent common court.

13.4 The Service Provider can be contacted:

13.4.1 by post, at: 68 Prosta Street, 00-838 Warsaw, Poland;

13.4.2 via email address: [email protected]

13.4.3 via telephone number 22 5040715.



Appendix No. 1 – Model withdrawal form

(this form must be completed and returned only if you wish to withdraw from the contract)

Addressee: ManpowerGroup Sp. z o.o., MP Transactions Sp. z o.o., MP Services Sp. z o.o., ManpowerGroup Solutions Sp. z o.o., MP Actions Sp. z o.o. with its registered office at 68 Prosta Street in Warsaw, and MP Management Sp. z o.o. with its registered office at 79 Kopcińskiego Street; 90-033 in Łódź, Poland.

e-mail address: [email protected]

I hereby give notice of my withdrawal from the contract for the provision of the following service:

 ………………………………………………………………………………………………………………                                     …………………………………………………………………………………………………………………

Date of contract conclusion: …………………………………………………………………

First and last name of the Consumer / Consumer-Entrepreneur: ……………………….………

E-mail address of the Consumer / Consumer-Entrepreneur: ….……………………………………

Address of the Consumer / Consumer-Entrepreneur: ….……………………………………

Signature (only if the form is sent on paper): ……..…………………………

Date:  ……………………………





Appendix No. 2 – Additional provisions on updates

1. The Service Provider shall ensure that the respective Service is always provided in the latest version that is available at the time access to the Service is granted. During the period of access to the Service, if the Service Provider carries out updates to the Service which are necessary to make the Service compliant with these Regulations and to ensure an adequate level of security, the Service Provider shall inform the User of the available update and the possible consequences of not installing it via information on www.manpower.pl or www.experis.pl.

2. In order to install the update correctly, the User should follow the Service Provider’s guidelines containing information about the update.

3. The service provider recommends installing updates as soon as they become available. In any event, the User shall install the update no later than 14 days after being notified of its availability in accordance with point 1 above. The Service Provider shall not be liable for incorrect performance of the Service, resulting solely from the failure to install updates, in the following cases:

3.1 the User, despite having been informed of the available update and the consequences of not installing it, has not installed it within the deadline referred to above;

3.2 the User has not followed the instructions for the correct installation of the update referred to in point 2 above and consequently failed to install or incorrectly installed this update.

4. The User should install operating system updates as recommended by the manufacturer of the owned electronic device and the manufacturer of the operating system. Failure to keep the operating system or the Service up to date may lead to a decrease in security.

 

1. INFORMATION ABOUT THE WEBSITE AND THE TERMS OF SERVICES

1.1 These Terms of Services lay out the rules under which individual Users can use the websites named “manpower.pl” and “experis.pl” free of charge.

2.2 Candidate Database – a service provided by the Service Provider which consists in creating a database of job candidates who have agreed to take part in future recruitment processes so that they can be presented future Job Offers that meet their qualifications.

2.3 Job Offers – an employment offer (also based on civil law contracts) concerning a position within own structures of the Service Provider or structures of the Client for which the Service Provider seeks an employee.

2.4 Client – an entity to which the Companies (one or more) that are the Service Provider provide recruitment services. 

2.5 Terms of Services – these Terms and Conditions for Electronically Supplied Services for ManpowerGroup Websites

2.6 Application documents – a CV, cover letter and other documents which the User uploads to the Service Provider in connection with a response to the Job Offer displayed on the Website/Experis Website or when expressing the intention to include their personal data in the job candidate database maintained by the Service Provider (Candidate Database). 

2.7 Website – a website operated by the Service Provider at www.manpower.pl,. 2.8 Experis Website – a website operated by the Service Provider at the address www.experis.pl. 2.9 Service Provider – Companies which are part of the Group named ManpowerGroup, i.e. ManpowerGroup Sp. z o. o., MP Transactions Sp. z o. o., MP Services Sp. z o. o., ManpowerGroup Solutions Sp. z o. o., MP Actions Sp. z o. o. with its registered office at ul. Prosta 68 in Warsaw and MP Management Sp. z o. o. with its registered office seat at:ul. Kopcińskiego 79, 90-033 Łódź.  2.10 User – a job candidate visiting the Website/Experis Website or using one or more services or functionalities as described in these Terms of Services.

2.11 Candidate Account – a service available to Users – following their registration on the Website – that provides Users with access to the recruitment history or access the data entered upon registration to modify them in accordance with these Terms of Services. A User with a Candidate Account will be able to use the same access details to log into the App Account once the App is made available to Users by the Service Provider. A User who has an App Account will be able to log into the Candidate Account on the Website using the same access details. The App Account, once the App is made available to Users by the Service Provider, will be subject to the App Terms and Conditions, and the scope of Candidate Account functionality in the Website may differ from the App Account functionality. Deletion of the Account in the App means that the Candidate Account is deleted on the Website and vice versa.

2.12 App – a mobile application called MY MANPOWER, which the Service Provider may make available to Users, to be installed on a mobile device running Android or iOS operating system, and through which the Service Provider will provide Users with access to the App and all of its functionalities described in the App Terms and Conditions; The Service Provider does not guarantee releasing the App or its release date. 

2.13 App Account – an individual User account created upon registration in the App in accordance with these Terms of Services and the App T&C, and maintained in the Service Provider’s system; an App Account provides access to functionalities available in the App. The scope of App Account functionalities is described in the App Terms and Conditions. Creating an App Account will be possible once the App is released to Users by the Service Provider. 

4.1 The Service Provider provides Users with the option to browse current Job Offers posted on the Website/Experis Website. 

 

5.1.1 fill in the Recruitment Form and upload the valid Application Documents; if the system requires so – confirm User’s e-mail address; submit a declaration that they have read the Terms of 5.1.2 Services, and accept the Terms of Services by ticking a checkbox stating “I have read and I accept the Website/Experis Website Terms of Services and the Privacy Policy”; click a checkbox reading “I 5.1.2 confirm my intention to have my data added to the Candidate Database to take part in future recruitments.” submit the following declaration that confirms the consent to provide data of special 5.1.3 categories if the User agrees to provide such data: “I declare that I am aware that adding and attaching data of special categories, including health data, is not required and that I am sending 5.1.4 any such data on a voluntary basis and that adding of such data implies an express consent for processing of such data by the Service Provider for the purposes specified in the Terms of 5.1.6 Services and the Privacy Policy.”;

1. DEFINITIONS

Words and phrases used in these Terms and Conditions have the following meanings:

1.1. App – a mobile application called MY MANPOWER – to be installed on a mobile device running Android or iOS operating system – through which the Service Provider provides Users with access to the App and all of its functionalities described in these T&C;
1.2. Service Provider – Companies which are part of the Group named ManpowerGroup, i.e. ManpowerGroup Sp. z o. o., MP Transactions Sp. z o. o., MP Services Sp. z o. o., ManpowerGroup Solutions Sp. z o. o., MP Actions Sp. z o. o. with its registered office at ul. Prosta 68 in Warsaw and MP Management Sp. z o. o. with its registered office seat at:ul. Kopcińskiego 79, 90-033 Łódź;
1.3. User – a job candidate visiting the App or using one or several App services or functionalities as described in the T&C, or an employee, agent or collaborator of one of the Companies which are members of the ManpowerGroup;
1.4. Client – an entity to which the Companies (one or more) that are the Service Provider provide recruitment services;
1.5. App Account – an individual User account created upon registration in the App in accordance with provisions of the T&C and maintained in the Service Provider’s system where User data is stored; an App Account provides access to services in the Candidate Panel and Employee Panel. A User who has an App Account may log into the Candidate Account on the Website using the same access details. Logging into the Candidate Account on the Website (or applying for a Job Offer) triggers Candidate Panel Activation and adds the User to the candidate Database. A person who has a Candidate Account on the Website may log into the App Account using the same access details. A Candidate Account on the Website is subject to the Website Terms of Services, and the scope of functionalities of the Candidate Account on the Website may differ from Account functionality in the App. Deletion of the Account in the App means that the Candidate Account is deleted on the Website and vice versa.
1.6. Application Documents – CV, cover letter and other documents which the User uploads to the Service Provider in connection with a response to the Job Offer displayed on the Website or in the App or – upon activation of the Candidate Panel – when expressing the intention to include their personal data in the job candidate database maintained by the Service Provider (Candidate Database) once they click the Documents tab and upload documents to the App.
1.7. Website – a website operated by the Service Provider at www.manpower.pl.
1.8. Recruitment Form – an interactive form available in the App that allows the User to apply for Job Offers and to be listed in the Candidate Database maintained by the Service Provider.
1.9. Candidate Database – a service provided by the Service Provider which consists in creating a database of job candidates who have agreed to take part in future recruitment processes so that they can be presented future Job Offers that meet their qualifications. Listing in the Candidate Database requires Activation of the Candidate Panel.
1.10. Job Offers – an employment offer (also based on civil law contracts) concerning a position within own structures of the Service Provider or structures of the Client for which the Service Provider seeks an employee.
1.11. Candidate Account – a service available to persons who are job candidates, following their registration on the Website, that provides such persons with access to the recruitment history or access the data entered upon registration to modify them in accordance with these T&C and Website Terms of Services available at www.manpower.pl. The scope of Candidate Account functionalities is described in the Website Terms of Services .
1.12. Terms and Conditions, T&C – these terms and conditions that lay down general conditions of using the App and which allow submission of App Documents using the App functionalities.
1.13. Website Terms of Services – Terms and Conditions for Electronically Supplied Services for ManpowerGroup Websites, available at www.manpower.pl and laying down, among others, general terms and conditions of using the Candidate Account.
1.14. Employee Panel – a set of services available on the App Account solely to the Users who have been hired (also based on civil law contracts) by one of the Companies of the ManpowerGroup and who have submitted written declarations on enrolling into the E-contract/E-declaration Process to the Companies of the ManpowerGroup Group. Employee Panel services are not available on the Candidate Account on the Website.
1.15. Candidate Panel – a set of services provided by the Service Provider to Users who are job candidates as well as to the Users who have been hired (also based on civil law contracts) by one of the Companies of the ManpowerGroup; comprising in particular services such as: the Recruitment Form and access to the Job Offers search engine, and additional services available upon Activation of the Candidate Panel, such as access to the User account, Candidate Database, ability to add Application Documents.
1.16. Candidate Panel Activation – linking the App Account with the Website Account in order to access additional services on the Candidate Panel. Candidate Panel can be activated by: (1) applying for one of the Job Offers, or (2) logging into the Website using the App login data via a dedicated button on the App home page. Candidate Account Activation means:
1.16.1. confirmation of the intention to have the data added to the Candidate Database for the purposes of participation in future recruitments;
1.16.2. acknowledgement that adding and attaching data of special categories, including health data, is not required by the Service Provider, and all such data are sent on a voluntary basis and adding such data implies an express consent for processing of such data by the Service Provider for the purposes specified in the T&C and Privacy Policy.
1.17. E-contract/E-declaration Process – a process which consists in electronic sending of declarations and documents relating to the employment relationship or another legal relationship to contact details provided by the person enrolling in the process or making such declarations and documents accessible in the App. Enrolment in the Process requires submission of a relevant written declaration that is sent or provided to one of the Companies which are part of the ManpowerGroup, in accordance with the Service Provider’s procedures.

1.18. Consumer – a natural person who performs a legal transaction with the Service Provider which is not directly related to the economic or professional activities of that person.
1.19. Consumer-Entrepreneur – a natural person within the meaning of Article 7aa of the Consumer Rights Act of 30 May 2014 who uses the App on a non-professional basis and, in particular, such use does not result from the nature of the economic activity pursued, as specified in the Central Register and Information on Economic Activity.


2. GENERAL PROVISIONS

2.1. These Terms and Conditions lay out the rules under which the Service Provider provides the Users with access to the App so that the Users can use the functionalities described in these T&C, the App Account, and the Candidate Panel and Employee Panel.
2.2. The App can be downloaded and used free of charge. The use of data transmission services or voice connections in relation to downloading or using the App by the User may be subject to fees charged by the telecommunication operator which provides the User with telecommunication services.
2.3. The User sets up the App Account by entering their details, such as the first and last name, telephone number (if required by the form), country, login, (e-mail address) and, unless the registration takes place via Facebook, Google or Apple account, a password (the password should consist of at least 8 characters and no more than 64 characters, contain lower and uppercase characters, digits and special characters). If the Service Provider supports registration via Facebook, Google or Apple account, the User must enter first name, last name (or user name or login) and e-mail address assigned to the account on a given service. The e-mail address must be confirmed during the registration process. If the password is forgotten, Users may use ‘password recovery’ feature. If this feature is used, an e-mail message with instructions how to change the password is sent to the e-mail address assigned to the App Account.
2.4. Upon registration, Users will log in using registration details or the login option via Facebook, Google or Apple account (if the Service Provider supports such an option).
2.5. During registration or before the first logon, the User is obliged to read and accept the T&C.
2.6. When using the App, the User must provide true and correct data, in particular data that is not misleading and that does not infringe upon third party rights. The User is obliged to keep the password confidential and not share it with any third parties.
2.7. The User remains solely liable for the content and valid nature of the data entered and remains solely liable for disclosure of their login or password to the third parties. The User must immediately notify the Service Provider of any case of unauthorized use or disclosure of the login or password by third parties, as well as of any known breach of the rules of these T&C by third parties.
2.8. The Agreement for Electronically Supplied Services is concluded with the User when the User effectively mails a properly filled-in registration form and registers the individual App Account. This Agreement is entered into for unlimited duration.
2.9. Setting up an Account in the App and the Website is free and optional.
2.10. The User may delete their App Account at any time, using a dedicated option in the App, or send a request to the Service Provider for deletion of the Candidate Account via the Privacy Web Form or in writing to the postal address of the registered office of the Service Provider. Deletion of the App Account is equivalent to the termination of the Agreement for Electronically Supplied Services and termination of provision of services in connection with any of the functionalities on the Candidate Panel and Employee Panel. If the App Account is deleted, the data may be continued to be processed for the purposes of complaints handling and claims processing, if any. Such data will be stored until claim limitation period expires. An App Account may be automatically deleted if there is no activity on the part of the User. Deletion of the App Account means that the Candidate Account is deleted on the Website and vice versa.
2.11. The App will be available in three language versions: Polish, English and Ukrainian.

2.12. The Service Provider may use User data for statistical and analytical purposes related to the way the App works.

3. CANDIDATE PANEL – FUNCTIONALITIES

3.1. The App displays Job Offers presented in the App and on the Website and supports searching for persons interested in taking up the job (also based on the civil law contract) and, when the Candidate Panel is Activated, allows Users to upload Application Documents.
3.2. In the App, the Service Provider electronically supplies the following services, where some of them may require the Candidate Panel to be Activated:
3.2.1. Job Offers are displayed;
3.2.2. the User may submit applications in response to the Job Offers;
3.2.3. the User may be listed in the Candidate Database kept by the Service Provider;
3.2.4. the App Account and the Candidate Account may be set up on the Website;
3.2.5. the User may display Job Offers posted in the App and submit Application Documents as laid down in Section 5 of the T&C;
3.2.6. the App Account and the Candidate Account may be managed;
3.2.7. the User may browse FAQ regarding employment matters and functioning in the ManpowerGroup structure – to the extent relating to the Candidate Panel and applying for job offers;
3.2.8. the User may review the App and send an opinion.

4. PRESENTATION OF JOB OFFERS

4.1. The Service Provider provides App Users with the option to browse current Job Offers posted in the App and on the Website.
4.2. The Service Provider is not be liable for the content of the Job Offers, in particular does not guarantee that the salary range, employee packages and other information posted by Clients in Job Offers is valid.
4.3. To browse Job Offers, the User does not have to set up the App Account or Candidate Account or upload Application Documents into the Candidate Database.

5. APPLYING FOR JOB OFFERS

5.1. To commence recruitment related to a Job Offer as published, the User should press the “Apply” which is under each Job Offer. Then, the User should each time:
5.1.1. fill in the Recruitment Form with their first and last name, e-mail address (if not automatically filled in), telephone number and upload the valid Application Documents;
5.1.2. if the system requires so – confirm User’s e-mail address;
5.1.3. submit a declaration that they have read the Terms and Conditions, and accept the Terms and Conditions by ticking a checkbox stating “I have read and I accept the App Terms and Conditions and the App Privacy Policy”;
5.1.4. click a checkbox reading “I confirm my intention to have my data added to the Candidate Database to take part in future recruitments.”
5.1.5. submit the following declaration that confirms the consent to provide data of special categories if the User agrees to provide such data: “I declare that I am aware that adding and attaching data of special categories, including health data, is not required and that I am sending any such data on a voluntary basis and that adding of such data implies an express consent for processing of such data by the Service Provider for the purposes specified in the App T&C and the App Privacy Policy.”;
5.1.6. click the “Apply” dialogue box.
5.2. The way the Candidate Database works is described in Section 6 of the T&C.
5.3. Before filling in the Recruitment Form, the User should read the information obligations prescribed by the GDPR, in particular the App Privacy Policy, and any other messages sent by the Service Provider.
5.4. The User who intends to undergo recruitment for a specific (identified) job only, does not have to set up an App Account. Each User willing to undergo recruitment via the App should accept enrolment in the Candidate Database.

6. CANDIDATE PANEL – CANDIDATE DATABASE

6.1. As part of the recruitment service provided by the Service Provider to the User, the User and their Application Documents are added to the Candidate Database kept by the Service Provider so that the User can take part in future recruitment processes organized by the Service Provider. Future recruitment processes include procedures carried out in connection with Job Offers posted in the App as well as procedures where the Service Provider presents the Client with profiles of candidates on their own or instead of publishing the Job Offer in the App, using only the information (candidate profiles) present in the Candidate Database.
6.2. The User uploads their data to the Candidate Database in connection with submitting their response to the Job Offer published, in the manner as defined in Section 5 of the T&C or at any time, independent of recruitment processes, by Activating the Candidate Panel. Setting up the App Account does not mean that the User is automatically added to the Candidate Database.
6.3. Joining the Candidate Database is free and optional.
6.4. The Service Provider may send questionnaires about the quality of co-operation with the Service Provider to e-mail addresses of the Users stored in the Candidate Database if details of such Users are stored in the Candidate Database.
6.5. The Service Provider may send recruitment communication to the e-mail addresses and telephone numbers of the Users stored in the Candidate Database if details of such Users are stored in the Candidate Database.
6.6. Agreement for Candidate Database Service Provided by the Service Provider is entered into under these Terms and Conditions, for indefinite duration, when the Candidate Panel is Activated.
6.7. The User may delete their data from the Candidate Database at any time, without providing reasons. When the User is deleted from the Candidate Database, the Agreement for Candidate Database is terminated. If the data from the Candidate Database is deleted, the data may be continued to be processed for the purposes of complaints handling and claims processing, if any. Such data will be stored until the claim imitation period expires. In certain cases, deletion of the User from the Candidate Database may involve deletion of the Candidate Account.
6.8. To delete the data from the Candidate Database, please send a data deletion request to the Service Provider via the Request Handling Form or in writing to the postal address of the registered office of the Service Provider.

7. APP ACCOUNT

7.1. In order for the User to have access to the data entered upon registration and to the Candidate Panel functionalities (and, when additional conditions are met, to the Employee Panel), the User may set up an App Account and Activate the Candidate Panel.
7.2. To set up an App Account, the User should:
7.2.1. fill out relevant fields of the form to set up the App Account, and enter their e-mail address;
7.2.2. confirm the e-mail address,
7.2.3. submit a declaration that they have read the Terms and Conditions, and they should accept the Terms and Conditions by ticking a checkbox stating “I have read and I accept the Terms and Conditions”;
7.2.4. submit a declaration that they have read the Privacy Policy, and they should accept the Privacy Policy by ticking a checkbox stating “I have read and I accept the Privacy Policy”;
7.2.5. click the “Continue” dialogue box or an equivalent box.
7.3. The User must give true and correct data on the Recruitment Form.
7.4. Agreement for Individual App Account Provided by the Service Provider is entered into under these Terms and Conditions, for indefinite duration, when the Terms and Conditions are accepted.
7.5. When the individual App Account is set up, the User may log into the App Account by entering the e-mail address and password set up during registration. If the User does not remember the password, the User may use the reminder feature by entering the e-mail address used during registration for the App Account.
7.6. An App Account may provide the User with additional services, such as the list of applications that have been submitted, the option to edit Application Documents, the option to edit and add personal data and information about jobs the User seeks.
7.7. Setting up an App Account is free and optional.
7.8. Setting up an App Account does not mean that the User is added to the Candidate Database or that a Candidate Account is set up on the Website in accordance with the Website Terms of Services. The way the Candidate Database works is described in Section 6 of the T&C.
7.9. An Account set up in the App allows to set up a Candidate Account on the Website in accordance with the Website Terms of Services by logging into the Candidate Account using the login data used for the App log-on (Activation of the Candidate Panel). Logging into the Candidate Account means that the User is added to the Candidate Database. The way the Candidate Database works is described in Section 6 of the T&C and in the Website Terms of Services.
7.10. The User may delete their App Account at any time, without providing reasons. When the App Account is deleted, the Agreement for Individual App Account and Website Candidate Account, as provided to the User, is terminated.
7.11. To delete the individual App Account, the User should use a dedicated feature in the App or send a Candidate Account deletion request to the Service Provider via the Request Handling Form or in writing to the postal address of the registered office of the Service Provider. If the App Account is deleted, the data may be continued to be processed for the purposes of complaints handling and claims processing, if any. Such data will be stored until the claim limitation period expires.

8. EMPLOYEE PANEL

8.1. A User hired by one of the member Companies of the ManpowerGroup who has an Account in the App may get access to the Employee Panel. To get access to the Employee Panel, written declarations must be submitted in connection with enrolling to the E-contract/E-declaration Process to companies which are part of the ManpowerGroup. Access to the Employee Panel is activated automatically when the Employee submits written declarations on enrolling to the E-contract/E-declaration Process to the companies which are part of the ManpowerGroup. A User who sets up an App Account and who is already hired by one of the Companies which are part of the ManpowerGroup and who has already submitted written declarations on enrolling to the E-contract/E-declaration Process to such companies will be granted access to the Employee Panel immediately upon setting up the App Account.
8.2. Features of the Employee Panel:
8.2.1. view the key User data from the employee management system;
8.2.2. display the payroll slip for the last month;
8.2.3. sign the second and subsequent employment contract or co-operation contract in the electronic form;
8.2.4. browse the FAQ regarding employment matters and functioning in the ManpowerGroup structure – the set of questions is extended to include issues relating to the Candidate Panel and employment.


9. USE OF THE APP

9.1. The User must:
9.1.1. not provide and not disseminate content prohibited by law, such as content that propagates violence, is defamatory or infringes upon personal rights or other third-party rights,
9.1.2. use the App in a manner that does not disrupt its operation, in particular by using a specific software or devices,
9.1.3. not take steps such as distributing or placing unsolicited commercial communication (spam) in the App,
9.1.4. use the App in a manner that does not cause nuisance to other Users or to the Service Provider,
9.1.5. use the App as prescribed by law and Terms and Conditions.

10. TERMS OF APP USE

10.1. The Service Provider advises that the use of the electronically supplied services may pose a threat to any Internet user, such as the possibility of malware being uploaded to the User’s ICT system and the compromising and modification of User data by unauthorized parties. To avoid the risk of such threats, the User should implement appropriate technical measures to minimize such threats.
10.2. The App can be used after it is downloaded from the Apple App Store for iOS mobile devices or from Google Play Store for Android mobile devices.
10.3. The use of all functionalities of the App is possible only for logged on Users, where the Employee Panel will be available only to logged on Users who are employees, agents or collaborators of one of the Companies which are part of the ManpowerGroup.
10.4. The Service Provider provides access to the App, that is allows the User to use the App as soon as the User downloads it from the Apple App Store or Google Play Store and installs it on the User’s mobile device.
10.5. If the User downloads and installs the App and the Service Provider does not allow the use of the App as specified in subsection 10.4. above, the User should call the Service Provider to provide access to the App in the proper manner. To this end, the User should contact the Service Provider by e-mail at [email protected] or in writing, by a letter sent to the registered office of the Service Provider: ul. Prosta 68, 00-838 Warsaw. The User is provided access to the App as soon as the Service Provider receives and verifies the request mentioned in this subsection. In particularly complex situations, the deadline for the provision of access to the App may be extended, however, it may not exceed 14 (fourteen) days. The Service Provider should inform the User of such deadline extension and state the reason for extension by e-mail or in writing, depending on the channel through which the Service Provider received the User’s request.
10.6. The User who calls the Service Provider to provide access to the App in accordance with subsection 10.5. above has the right to withdraw from the App Use Agreement if the Service Provider fails to comply with User’s request immediately or within the additional time limit of 14 days. Relevant withdrawal provisions of the T&C apply accordingly to the withdrawal from the App Use Agreement.
10.7. The User has the right to withdraw from the App Use Agreement without calling the Service Provider to properly provide access to the App if:
10.7.1. The Service Provider declares that it will not provide the User with access to the App, or the circumstances demonstrate so, or
10.7.2. The Service Provider failed to provide access to the App immediately (that is the User could not access it after it had been downloaded and installed on the mobile device), and the immediate availability of the App was of key importance to the User.
10.8. In the remaining scope, relevant withdrawal provisions of the T&C apply. The App is intended for mobile devices running at least iOS version 11 or at least Android version 9.
10.9. To ensure that the App works correctly, the mobile device on which the App is installed:
10.9.1. must not have any modifications to the operating system, in particular modifications that consist in circumventing the security measures of the manufacturer of the mobile device or vendor of the operating system (the so-called jailbreaking or rooting);
10.9.2. must support connecting to the Internet; connection to the Internet is required for the proper operation of App functionalities; such a connection is also required to log into the App.
10.10. The use of certain App features may require access to specific resources of the User’s mobile device, such as photos/multimedia, mobile device ID and connection information, geolocation or the accelerometer. Refusal to grant access to such resources may affect access to the individual functionalities of the App or their proper operation.
10.11. The Service Provider provides regular updates of the App and inform the Users about availability of such updates for the term of the App Use Agreement. The Service Provider will announce that the App update is available and inform the User of the possible consequences of failure to install the update via Google Play Store and Apple App Store or via the message displayed in the App.
10.12. To properly install an App update on the mobile device, the User should follow the standard process of installation of mobile App updates on their mobile device or follow the guidelines from the Service Provider that contain information about the App update.
10.13. The Service Provider advises that the installation of the App updates supplied by the Service Provider may be necessary for the proper operation of the App and for ensuring the adequate security. The Service Provider informs the Users of such updates via the update description available on the Apple App Store or Google Play Store or via the message displayed in the App.
10.14. The Service Provider recommends that Users install the App update as soon as it is made available via Apple App Store or Google Play Store. In any case, the User should install the App update no later than within 14 days of its announcement in accordance with subsection 10.11. above. The Service Provider is not liable for incorrect operation of the App arising only out of failure to install the update, in the following circumstances:
10.14.1. the User, despite receiving information about the available update of the App and consequences of failure to install it, fails to install it within the time limit mentioned above,
10.14.2. the User fails to follow the instructions for the correct installation of the App update as referred to in subsection 10.12. above and, consequently, fails to install or incorrectly installs the update.
10.15. The User should install updates of the operating system as recommended by the manufacturer of their mobile device and operating system. Failure to update the operating system or the App may cause the use of the App to be less secure.
10.16. The Service Provider provides technical support for matters of the App use. To receive technical support, please contact the Service Provider:
10.16.1. by e-mail at [email protected],
10.16.2. by telephone at 22 5040715.
10.17. If the App is unavailable or the App operates incorrectly on the User’s mobile device, the User will co-operate with the Service Provider to determine if the unavailability or incorrect operation of the App results from features of the digital environment of the User (for example, properties of the mobile device used by the User or the network connection).

11. AMENDMENTS TO THESE TERMS AND CONDITIONS

11.1. The Service Provider may unilaterally amend these Terms and Conditions to the extent not individually agreed with the User for cause. Such causes include in particular one of the following circumstances:
11.1.1. the laws generally applicable in the territory of the Republic of Poland are amended to the extent that the amendment modifies these Terms and Conditions or obligates the Service Provider to amend the T&C accordingly;
11.1.2. the public administration authorities, in particular the President of the Office of Competition and Consumer Protection, issue decisions, recommendations, guidelines, obligations or acts of similar nature to the extent such administrative acts amend the Terms and Conditions or obligate the Service Provider to amend the T&C accordingly;
11.1.3. the Service Provider introduces new App functionalities or modifies the existing scope of such functionalities – in such a case the amendment of the Terms and Conditions is allowed to the extent of such new functionalities and changes of existing functionalities;
11.1.4. the rules of personal data processing by the Service Provider are changed – in such a case the amendment of the Terms and Conditions is allowed to the extent of such changes of processing;
11.1.5. the Service Provider introduces new or modifies the existing information systems – in such a case the amendment of the Terms and Conditions is allowed to the extent that is objectively necessary and directly related to the introduction or modification of such information systems;
11.1.6. court or administrative case law is developed which stipulates that contractual provisions identical to those used by the Service Provider may conflict with the law, in particular consumer protection law – in such a case the amendment of the Terms and Conditions is allowed if, following a comprehensive review of circumstances of the case, it may be objectively deemed that the proposed amendment is favourable from the viewpoint of an average User who is the Consumer or Consumer-Entrepreneur;
11.2. The Terms and Conditions must be supplemented, worded in greater detail or modified to account for the laws generally applicable in the territory of the Republic of Poland or to improve transparency of the T&C for consumers – in such a case the amendment of the Terms and Conditions is allowed to the extent in which T&C can be harmonized with the laws or T&C transparency can be improved.
11.3. The Service Provider informs the User, in an announcement in the App or on the Website, at least of:
11.3.1. the new consolidated text of the T&C as amended.
11.4. The amendment of the T&C will not apply to service agreements concluded before the amended T&C come into effect. In the case of such agreements, the text of the T&C in effect on the day the User agreed to enter into such a service agreement will apply. Amendments to the T&C applicable to the User must be accepted by the User upon the first use of the App by the User after the T&C change. If the User does not accept the new text of the T&C, the User may withdraw from the agreement and delete the App Account or the data from the Candidate Database in accordance with the T&C.

12. CHANGES TO THE APP

12.1. Regardless of the right referred to in Section 11 of the T&C, the Service Provider may introduce changes to the App for cause, when necessary to ensure that the App complies with these T&C. Such causes include in particular:
12.1.1. change, extension or improvement of the way the available content is displayed in the App,
12.1.2. enhancement, change, deletion or addition of App functionalities, in particular to improve the quality of service provision by the Service Provider or to change the scope of services provided in the App,
12.1.3. adaptation of the App to changes in the technical environment of the Service Provider (that is hardware or software used by the Service Provider),
12.1.4. changes arising out of the need to adapt the App to the requirements of app store vendors (for example, Apple App Store, Google Play).

13. COMPLAINTS

13.1. In the event of reservations regarding the way the App operates, the User may file a complaint by sending an e-mail message to: [email protected].
13.2. All complaints, including those related to the electronically supplied services, will be reviewed immediately, within no more than 14 calendar days of the complaint. The complainant will receive the response in the form of an e-mail message sent to the e-mail address from which the complaint was sent.
13.3. The User may use the EU online platform (ODR platform) available at http://ec.europa.eu/consumers/odr to resolve the dispute with the Service Provider electronically. The ODR platform is a multilingual interactive website available to Users (consumers) domiciled in the European Union and entrepreneurs established in the European Union seeking out-of-court settlement of disputes arising from the conclusion of an online sales contract or service contract between them.
13.4. In the event of a complaint regarding the way the App operates, with a demand to make the App contractually compliant (that is the request to provide access to the App or eliminate shortcomings which prevent or limit the use of its functionalities, as referred to in the T&C), the Service Provider may refuse to admit the complaint if:
13.4.1. the Service Provider cannot make the App contractually compliant and the Service Provider informed the User of that circumstance in response to the complaint, or
13.4.2. making the App contractually compliant as the User requests requires excessive costs on the part of the Service Provider and the Service Provider informed the User of that circumstance in response to the complaint.
13.5. If the User complaint concerning the App as referred to in subsection 13.4. above is admitted, the Service Provider will make the App contractually compliant within 14 days of the date of the request submitted to the Service Provider. In particularly complex situations, that deadline may be extended, however, not more than up to 30 (thirty) days.
13.6. The User may withdraw from the App Use Agreement in the following cases:
13.6.1. the Service Provider informs the User that making the App contractually compliant is not possible or requires excessive costs on the part of the Service Provider, in accordance with subsection 13.4. above,
13.6.2. the Service Provider admits the User’s complaint, but fails to make the App contractually compliant within 14 days or 30 days (if the time limit is extended as per subsection 13.5. above) from the date the User files the complaint,
13.6.3. the Service Provider tried to make the App contractually compliant and still has not provided access to the App or has not rectified the defects that prevent or limit the use of the functionalities of the App, as referred to in the T&C (i.e. the App is still contractually non-compliant),
13.6.4. the contractual non-compliance is so material that it constitutes grounds for withdrawal from the App Use Agreement without a prior complaint filed to the Service Provider under the rules described in subsection 13.4. above (a complaint concerning provision of access to the App or rectification of defects that prevent or limit the use of App functionalities),
13.6.5. the Service Provider has informed the User that it will not make the App contractually compliant within the time limits referred to in subsection 10.6 and 10.7.2. or without excessive nuisance for the User.
13.7. In the circumstances referred to in subsection 13.6. above, it is sufficient to send a withdrawal notice to the Service Provider.

14. PERSONAL DATA PROTECTION

14.1. Personal data of the Users using services available via the App are processed under the rules described in the App Privacy Policy.


15. WITHDRAWAL

15.1. The Consumer or Consumer-Entrepreneur who has concluded a service agreement with the Service Provider may withdraw from that agreement without providing reasons and without costs, within 14 days.
15.2. The term of withdrawal from the service agreement starts on the day the agreement is executed.
15.3. The Consumer or Consumer-Entrepreneur may withdraw from the agreement by submitting the withdrawal notice to the Service Provider. To meet the time limit, it is sufficient to send the notice before the time limit.
15.4. The withdrawal notice may be submitted on the form the specimen of which is provided in Appendix 1 to the T&C, by e-mail to: _______________ or in writing to the Service Provider’s address.
15.5. The Service Provider will immediately provide the Consumer or Consumer-Entrepreneur with the confirmation of receipt of the withdrawal notice for the given agreement by e-mail.


16. MISCELLANEOUS

16.1. These Terms and Conditions come into effect on 1 June 2023.
16.2. Relevant provisions of the Polish law shall apply to matters not regulated in the T&C. For the avoidance of doubt, none of these Terms and Conditions restrict rights of Users available to the Users under laws applicable in the territory of the Republic of Poland. If such a term or condition is found, provisions of the governing law shall apply first.
16.3. Any disputes arising out of the Terms and Conditions that cannot be solved amicably between the User and Service Provider shall be resolved by the competent common court.





Appendix 1 – Withdrawal Notice Specimen
(Fill in and send back this form only if you wish to withdraw from the Agreement)
To: ManpowerGroup Sp. z o. o., MP Transactions Sp. z o. o., MP Services Sp. z o. o., ManpowerGroup Solutions Sp. z o. o., MP Actions Sp. z o. o. with its registered office at ul. Prosta 68 in Warsaw and MP Management Sp. z o .o. with its registered office seat at:ul. Kopcińskiego 79, 90-033 Łódź. ;
e-mail address: [email protected]
I hereby withdraw from the Agreement for the provision of the following service:
……………………………………………………………………………………………………………… …………………………………………………………………………………………………………………
Execution date of the Agreement: …………………………………………………………………
First and last name of the Consumer/Consumer-Entrepreneur: ……………………….………
E-mail address of the Consumer/Consumer-Entrepreneur: ……………………….………
Address of the Consumer/Consumer-Entrepreneur: ……………………….………
Signature (only if the form is send as a hardcopy): ……..…………………………
Date: ……………………………

 

1. Definitions

Words and phrases used in these Terms and Conditions have the following meanings:

1.1.App – a mobile application called MY MANPOWER – to be installed on a mobile device running Android or iOS operating system – through which the Service Provider provides Users with access to the App and all of its functionalities described in these T&C;

 

 

1.2.Service Provider – Companies which are part of the Group named ManpowerGroup, i.e. ManpowerGroup Sp. z o. o., MP Transactions Sp. z o. o., MP Services Sp. z o. o., ManpowerGroup Solutions Sp. z o. o., MP Actions Sp. z o. o. with its registered office at ul. Prosta 68 in Warsaw and MP Management Sp. z o. o. with its registered office seat at:ul. Kopcińskiego 79, 90-033 Łódź.;

1.3.User – a job candidate visiting the App or using one or several App services or functionalities as described in the T&C, or an employee, agent or collaborator of one of the Companies which are members of the ManpowerGroup;

1.4.Client – an entity to which the Companies (one or more) that are the Service Provider provide recruitment services;

1.5.App Account – an individual User account created upon registration in the App in accordance with provisions of the T&C and maintained in the Service Provider’s system where User data is stored; an App Account provides access to services in the Candidate Panel and Employee Panel. A User who has an App Account may log into the Candidate Account on the Website using the same access details. Logging into the Candidate Account on the Website (or applying for a Job Offer) triggers Candidate Panel Activation and adds the User to the candidate Database. A person who has a Candidate Account on the Website may log into the App Account using the same access details. A Candidate Account on the Website is subject to the Website Terms of Services, and the scope of functionalities of the Candidate Account on the Website may differ from Account functionality in the App. Deletion of the Account in the App means that the Candidate Account is deleted on the Website and vice versa.

1.6.Application Documents – CV, cover letter and other documents which the User uploads to the Service Provider in connection with a response to the Job Offer displayed on the Website or in the App or – upon activation of the Candidate Panel – when expressing the intention to include their personal data in the job candidate database maintained by the Service Provider (Candidate Database) once they click the Documents tab and upload documents to the App.

1.7.Website – a website operated by the Service Provider at www.manpower.pl.

1.8.Recruitment Form – an interactive form available in the App that allows the User to apply for Job Offers and to be listed in the Candidate Database maintained by the Service Provider.

1.9.Candidate Database – a service provided by the Service Provider which consists in creating a database of job candidates who have agreed to take part in future recruitment processes so that they can be presented future Job Offers that meet their qualifications. Listing in the Candidate Database requires Activation of the Candidate Panel.

1.10.Job Offers – an employment offer (also based on civil law contracts) concerning a position within own structures of the Service Provider or structures of the Client for which the Service Provider seeks an employee.

1.11.Candidate Account – a service available to persons who are job candidates, following their registration on the Website, that provides such persons with access to the recruitment history or access the data entered upon registration to modify them in accordance with these T&C and Website Terms of Services available at www.manpower.pl. The scope of Candidate Account functionalities is described in the Website Terms of Services .

1.12.Terms and Conditions, T&C – these terms and conditions that lay down general conditions of using the App and which allow submission of App Documents using the App functionalities.

1.13.Website Terms of Services – Terms and Conditions for Electronically Supplied Services for ManpowerGroup Websites, available at www.manpower.pl and laying down, among others, general terms and conditions of using the Candidate Account.

1.14.Employee Panel – a set of services available on the App Account solely to the Users who have been hired (also based on civil law contracts) by one of the Companies of the ManpowerGroup and who have submitted written declarations on enrolling into the E-contract/E-declaration Process to the Companies of the ManpowerGroup Group. Employee Panel services are not available on the Candidate Account on the Website.

1.15.Candidate Panel – a set of services provided by the Service Provider to Users who are job candidates as well as to the Users who have been hired (also based on civil law contracts) by one of the Companies of the ManpowerGroup; comprising in particular services such as: the Recruitment Form and access to the Job Offers search engine, and additional services available upon Activation of the Candidate Panel, such as access to the User account, Candidate Database, ability to add Application Documents.

1.16.Candidate Panel Activation – linking the App Account with the Website Account in order to access additional services on the Candidate Panel. Candidate Panel can be activated by: (1) applying for one of the Job Offers, or (2) logging into the Website using the App login data via a dedicated button on the App home page. Candidate Account Activation means:

1.16.1.confirmation of the intention to have the data added to the Candidate Database for the purposes of participation in future recruitments;

1.16.2.acknowledgement that adding and attaching data of special categories, including health data, is not required by the Service Provider, and all such data are sent on a voluntary basis and adding such data implies an express consent for processing of such data by the Service Provider for the purposes specified in the T&C and Privacy Policy.

1.17.E-contract/E-declaration Process – a process which consists in electronic sending of declarations and documents relating to the employment relationship or another legal relationship to contact details provided by the person enrolling in the process or making such declarations and documents accessible in the App. Enrolment in the Process requires submission of a relevant written declaration that is sent or provided to one of the Companies which are part of the ManpowerGroup, in accordance with the Service Provider’s procedures.

 

1.18.Consumer – a natural person who performs a legal transaction with the Service Provider which is not directly related to the economic or professional activities of that person.

1.19.Consumer-Entrepreneur – a natural person within the meaning of Article 7aa of the Consumer Rights Act of 30 May 2014 who uses the App on a non-professional basis and, in particular, such use does not result from the nature of the economic activity pursued, as specified in the Central Register and Information on Economic Activity.

 

2. General provisions

2.1.These Terms and Conditions lay out the rules under which the Service Provider provides the Users with access to the App so that the Users can use the functionalities described in these T&C, the App Account, and the Candidate Panel and Employee Panel.

2.2.The App can be downloaded and used free of charge. The use of data transmission services or voice connections in relation to downloading or using the App by the User may be subject to fees charged by the telecommunication operator which provides the User with telecommunication services.

2.3.The User sets up the App Account by entering their details, such as the first and last name, telephone number (if required by the form), country, login, (e-mail address) and, unless the registration takes place via Facebook, Google or Apple account, a password (the password should consist of at least 8 characters and no more than 64 characters, contain lower and uppercase characters, digits and special characters). If the Service Provider supports registration via Facebook, Google or Apple account, the User must enter first name, last name (or user name or login) and e-mail address assigned to the account on a given service. The e-mail address must be confirmed during the registration process. If the password is forgotten, Users may use ‘password recovery’ feature. If this feature is used, an e-mail message with instructions how to change the password is sent to the e-mail address assigned to the App Account.

2.4.Upon registration, Users will log in using registration details or the login option via Facebook, Google or Apple account (if the Service Provider supports such an option).

2.5.During registration or before the first logon, the User is obliged to read and accept the T&C.

2.6.When using the App, the User must provide true and correct data, in particular data that is not misleading and that does not infringe upon third party rights. The User is obliged to keep the password confidential and not share it with any third parties.

2.7.The User remains solely liable for the content and valid nature of the data entered and remains solely liable for disclosure of their login or password to the third parties. The User must immediately notify the Service Provider of any case of unauthorized use or disclosure of the login or password by third parties, as well as of any known breach of the rules of these T&C by third parties.

2.8.The Agreement for Electronically Supplied Services is concluded with the User when the User effectively mails a properly filled-in registration form and registers the individual App Account. This Agreement is entered into for unlimited duration.

2.9.Setting up an Account in the App and the Website is free and optional.

2.10.The User may delete their App Account at any time, using a dedicated option in the App, or send a request to the Service Provider for deletion of the Candidate Account via the Privacy Web Form or in writing to the postal address of the registered office of the Service Provider. Deletion of the App Account is equivalent to the termination of the Agreement for Electronically Supplied Services and termination of provision of services in connection with any of the functionalities on the Candidate Panel and Employee Panel. As a rule, the deletion of personal data processed in connection with the functioning and use of the Account by the User will take place within one month from the date of deletion of the Account. However, in the event of deletion of the App Account, the data may be continued to be processed for the purposes of complaints handling and claims processing, if any. Such data will be stored until claim limitation period expires. An App Account may be automatically deleted if there is no activity on the part of the User. Deletion of the App Account means that the Candidate Account is deleted on the Website and vice versa.

2.11.The App will be available in three language versions: Polish, English and Ukrainian.

2.12.The Service Provider may use User data for statistical and analytical purposes related to the way the App works.

 

3. Candidate Panel – functionalities

3.1.The App displays Job Offers presented in the App and on the Website and supports searching for persons interested in taking up the job (also based on the civil law contract) and, when the Candidate Panel is Activated, allows Users to upload Application Documents.

3.2.In the App, the Service Provider electronically supplies the following services, where some of them may require the Candidate Panel to be Activated:

3.2.1.Job Offers are displayed;

3.2.2.the User may submit applications in response to the Job Offers;

3.2.3.the User may be listed in the Candidate Database kept by the Service Provider;

3.2.4.the App Account and the Candidate Account may be set up on the Website;

3.2.5.the User may display Job Offers posted in the App and submit Application Documents as laid down in Section 5 of the T&C;

3.2.6.the App Account and the Candidate Account may be managed;

3.2.7.the User may browse FAQ regarding employment matters and functioning in the ManpowerGroup structure – to the extent relating to the Candidate Panel and applying for job offers;

3.2.8.the User may review the App and send an opinion.

 

4. PRESENTATION OF JOB OFFERS

4.1.The Service Provider provides App Users with the option to browse current Job Offers posted in the App and on the Website.

4.2.The Service Provider is not be liable for the content of the Job Offers, in particular does not guarantee that the salary range, employee packages and other information posted by Clients in Job Offers is valid.

4.3.To browse Job Offers, the User does not have to set up the App Account or Candidate Account or upload Application Documents into the Candidate Database.

 

5. APPLYING FOR JOB OFFERS

5.1.To commence recruitment related to a Job Offer as published, the User should press the “Apply” which is under each Job Offer. Then, the User should each time:

5.1.1.fill in the Recruitment Form with their first and last name, e-mail address (if not automatically filled in), telephone number and upload the valid Application Documents;

5.1.2.if the system requires so – confirm User’s e-mail address;

5.1.3.submit a declaration that they have read the Terms and Conditions, and accept the Terms and Conditions by ticking a checkbox stating “I have read and I accept the App Terms and Conditions and the App Privacy Policy”;

5.1.4.click a checkbox reading “I confirm my intention to have my data added to the Candidate Database to take part in future recruitments.”

5.1.5.submit the following declaration that confirms the consent to provide data of special categories if the User agrees to provide such data: “I declare that I am aware that adding and attaching data of special categories, including health data, is not required and that I am sending any such data on a voluntary basis and that adding of such data implies an express consent for processing of such data by the Service Provider for the purposes specified in the App T&C and the App Privacy Policy.”;

5.1.6.click the “Apply” dialogue box.

5.2.The way the Candidate Database works is described in Section 6 of the T&C.

5.3.Before filling in the Recruitment Form, the User should read the information obligations prescribed by the GDPR, in particular the App Privacy Policy, and any other messages sent by the Service Provider.

5.4.The User who intends to undergo recruitment for a specific (identified) job only, does not have to set up an App Account. Each User willing to undergo recruitment via the App should accept enrolment in the Candidate Database.

 

6. Candidate Panel – CANDIDATE DATABASE

6.1.As part of the recruitment service provided by the Service Provider to the User, the User and their Application Documents are added to the Candidate Database kept by the Service Provider so that the User can take part in future recruitment processes organized by the Service Provider. Future recruitment processes include procedures carried out in connection with Job Offers posted in the App as well as procedures where the Service Provider presents the Client with profiles of candidates on their own or instead of publishing the Job Offer in the App, using only the information (candidate profiles) present in the Candidate Database.

6.2.The User uploads their data to the Candidate Database in connection with submitting their response to the Job Offer published, in the manner as defined in Section 5 of the T&C or at any time, independent of recruitment processes, by Activating the Candidate Panel. Setting up the App Account does not mean that the User is automatically added to the Candidate Database.

6.3.Joining the Candidate Database is free and optional.

6.4.The Service Provider may send questionnaires about the quality of co-operation with the Service Provider to e-mail addresses of the Users stored in the Candidate Database if details of such Users are stored in the Candidate Database.

6.5.The Service Provider may send recruitment communication to the e-mail addresses and telephone numbers of the Users stored in the Candidate Database if details of such Users are stored in the Candidate Database.

6.6.Agreement for Candidate Database Service Provided by the Service Provider is entered into under these Terms and Conditions, for indefinite duration, when the Candidate Panel is Activated.

6.7.The User may delete their data from the Candidate Database at any time, without providing reasons. When the User is deleted from the Candidate Database, the Agreement for Candidate Database is terminated. If the data from the Candidate Database is deleted, the data may be continued to be processed for the purposes of complaints handling and claims processing, if any. Such data will be stored until the claim imitation period expires. In certain cases, deletion of the User from the Candidate Database may involve deletion of the Candidate Account.

6.8.To delete the data from the Candidate Database, please send a data deletion request to the Service Provider via the Request Handling Form or in writing to the postal address of the registered office of the Service Provider.

 

7. APP ACCOUNT

7.1.In order for the User to have access to the data entered upon registration and to the Candidate Panel functionalities (and, when additional conditions are met, to the Employee Panel), the User may set up an App Account and Activate the Candidate Panel.

7.2.To set up an App Account, the User should:

7.2.1.fill out relevant fields of the form to set up the App Account, and enter their e-mail address;

7.2.2.confirm the e-mail address,

7.2.3.submit a declaration that they have read the Terms and Conditions, and they should accept the Terms and Conditions by ticking a checkbox stating “I have read and I accept the Terms and Conditions”;

7.2.4.submit a declaration that they have read the Privacy Policy, and they should accept the Privacy Policy by ticking a checkbox stating “I have read and I accept the Privacy Policy”;

7.2.5.click the “Continue” dialogue box or an equivalent box.

7.3.The User must give true and correct data on the Recruitment Form.

7.4.Agreement for Individual App Account Provided by the Service Provider is entered into under these Terms and Conditions, for indefinite duration, when the Terms and Conditions are accepted.

7.5.When the individual App Account is set up, the User may log into the App Account by entering the e-mail address and password set up during registration. If the User does not remember the password, the User may use the reminder feature by entering the e-mail address used during registration for the App Account.

7.6.An App Account may provide the User with additional services, such as the list of applications that have been submitted, the option to edit Application Documents, the option to edit and add personal data and information about jobs the User seeks, sending notifications to the device's home screen about services, documents or functionalities available in the Application

7.7.Setting up an App Account is free and optional.

7.8.Setting up an App Account does not mean that the User is added to the Candidate Database or that a Candidate Account is set up on the Website in accordance with the Website Terms of Services. The way the Candidate Database works is described in Section 6 of the T&C.

7.9.An Account set up in the App allows to set up a Candidate Account on the Website in accordance with the Website Terms of Services by logging into the Candidate Account using the login data used for the App log-on (Activation of the Candidate Panel). Logging into the Candidate Account means that the User is added to the Candidate Database. The way the Candidate Database works is described in Section 6 of the T&C and in the Website Terms of Services.

7.10.The User may delete their App Account at any time, without providing reasons. When the App Account is deleted, the Agreement for Individual App Account and Website Candidate Account, as provided to the User, is terminated.

7.11.To delete the individual App Account, the User should use a dedicated feature in the App or send a Candidate Account deletion request to the Service Provider via the Request Handling Form or in writing to the postal address of the registered office of the Service Provider. If the App Account is deleted, the data may be continued to be processed for the purposes of complaints handling and claims processing, if any. Such data will be stored until the claim limitation period expires.

 

8. EMPLOYEE PANEL

8.1.A User hired by one of the member Companies of the ManpowerGroup who has an Account in the App may get access to the Employee Panel. To get access to the Employee Panel, written declarations must be submitted in connection with enrolling to the E-contract/E-declaration Process to companies which are part of the ManpowerGroup. Access to the Employee Panel is activated automatically when the Employee submits written declarations on enrolling to the E-contract/E-declaration Process to the companies which are part of the ManpowerGroup. A User who sets up an App Account and who is already hired by one of the Companies which are part of the ManpowerGroup and who has already submitted written declarations on enrolling to the E-contract/E-declaration Process to such companies will be granted access to the Employee Panel immediately upon setting up the App Account.

8.2.Features of the Employee Panel:

8.2.1.view the key User data from the employee management system;

8.2.2.display the payroll slip for the last month;

8.2.3.sign the second and subsequent employment contract or co-operation contract in the electronic form;

8.2.4.browse the FAQ regarding employment matters and functioning in the ManpowerGroup structure – the set of questions is extended to include issues relating to the Candidate Panel and employment.

 

9. USE OF THE APP

9.1.The User must:

9.1.1.not provide and not disseminate content prohibited by law, such as content that propagates violence, is defamatory or infringes upon personal rights or other third-party rights,

9.1.2.use the App in a manner that does not disrupt its operation, in particular by using a specific software or devices,

9.1.3.not take steps such as distributing or placing unsolicited commercial communication (spam) in the App,

9.1.4.use the App in a manner that does not cause nuisance to other Users or to the Service Provider,

9.1.5.use the App as prescribed by law and Terms and Conditions.

  

10. Terms of App use

10.1.The Service Provider advises that the use of the electronically supplied services may pose a threat to any Internet user, such as the possibility of malware being uploaded to the User’s ICT system and the compromising and modification of User data by unauthorized parties. To avoid the risk of such threats, the User should implement appropriate technical measures to minimize such threats.

10.2.The App can be used after it is downloaded from the Apple App Store for iOS mobile devices or from Google Play Store for Android mobile devices.

10.3.The use of all functionalities of the App is possible only for logged on Users, where the Employee Panel will be available only to logged on Users who are employees, agents or collaborators of one of the Companies which are part of the ManpowerGroup.

10.4.The Service Provider provides access to the App, that is allows the User to use the App as soon as the User downloads it from the Apple App Store or Google Play Store and installs it on the User’s mobile device.

10.5.If the User downloads and installs the App and the Service Provider does not allow the use of the App as specified in subsection 10.4. above, the User should call the Service Provider to provide access to the App in the proper manner. To this end, the User should contact the Service Provider by e-mail at [email protected] or in writing, by a letter sent to the registered office of the Service Provider: ul. Prosta 68, 00-838 Warsaw. The User is provided access to the App as soon as the Service Provider receives and verifies the request mentioned in this subsection. In particularly complex situations, the deadline for the provision of access to the App may be extended, however, it may not exceed 14 (fourteen) days. The Service Provider should inform the User of such deadline extension and state the reason for extension by e-mail or in writing, depending on the channel through which the Service Provider received the User’s request.

10.6.The User who calls the Service Provider to provide access to the App in accordance with subsection 10.5. above has the right to withdraw from the App Use Agreement if the Service Provider fails to comply with User’s request immediately or within the additional time limit of 14 days. Relevant withdrawal provisions of the T&C apply accordingly to the withdrawal from the App Use Agreement.

10.7.The User has the right to withdraw from the App Use Agreement without calling the Service Provider to properly provide access to the App if:

10.7.1.The Service Provider declares that it will not provide the User with access to the App, or the circumstances demonstrate so, or

10.7.2.The Service Provider failed to provide access to the App immediately (that is the User could not access it after it had been downloaded and installed on the mobile device), and the immediate availability of the App was of key importance to the User.

10.8.In the remaining scope, relevant withdrawal provisions of the T&C apply. The App is intended for mobile devices running at least iOS version 11 or at least Android version 9.

10.9.To ensure that the App works correctly, the mobile device on which the App is installed:

10.9.1.must not have any modifications to the operating system, in particular modifications that consist in circumventing the security measures of the manufacturer of the mobile device or vendor of the operating system (the so-called jailbreaking or rooting);

10.9.2.must support connecting to the Internet; connection to the Internet is required for the proper operation of App functionalities; such a connection is also required to log into the App.

10.10.The use of certain App features may require access to specific resources of the User’s mobile device, such as photos/multimedia, mobile device ID and connection information, geolocation or the accelerometer. Refusal to grant access to such resources may affect access to the individual functionalities of the App or their proper operation.

10.11.The Service Provider provides regular updates of the App and inform the Users about availability of such updates for the term of the App Use Agreement. The Service Provider will announce that the App update is available and inform the User of the possible consequences of failure to install the update via Google Play Store and Apple App Store or via the message displayed in the App.

10.12.To properly install an App update on the mobile device, the User should follow the standard process of installation of mobile App updates on their mobile device or follow the guidelines from the Service Provider that contain information about the App update.

10.13.The Service Provider advises that the installation of the App updates supplied by the Service Provider may be necessary for the proper operation of the App and for ensuring the adequate security. The Service Provider informs the Users of such updates via the update description available on the Apple App Store or Google Play Store or via the message displayed in the App.

10.14.The Service Provider recommends that Users install the App update as soon as it is made available via Apple App Store or Google Play Store. In any case, the User should install the App update no later than within 14 days of its announcement in accordance with subsection 10.11. above. The Service Provider is not liable for incorrect operation of the App arising only out of failure to install the update, in the following circumstances:

10.14.1.the User, despite receiving information about the available update of the App and consequences of failure to install it, fails to install it within the time limit mentioned above,

10.14.2.the User fails to follow the instructions for the correct installation of the App update as referred to in subsection 10.12. above and, consequently, fails to install or incorrectly installs the update.

10.15.The User should install updates of the operating system as recommended by the manufacturer of their mobile device and operating system. Failure to update the operating system or the App may cause the use of the App to be less secure.

10.16.The Service Provider provides technical support for matters of the App use. To receive technical support, please contact the Service Provider:

10.16.1.by e-mail at [email protected],

10.16.2.by telephone at 22 5040715.

10.17.If the App is unavailable or the App operates incorrectly on the User’s mobile device, the User will co-operate with the Service Provider to determine if the unavailability or incorrect operation of the App results from features of the digital environment of the User (for example, properties of the mobile device used by the User or the network connection).

 

11. AMENDMENTS TO THESE TERMS AND CONDITIONS

11.1.The Service Provider may unilaterally amend these Terms and Conditions to the extent not individually agreed with the User for cause. Such causes include in particular one of the following circumstances:

11.1.1.the laws generally applicable in the territory of the Republic of Poland are amended to the extent that the amendment modifies these Terms and Conditions or obligates the Service Provider to amend the T&C accordingly;

11.1.2.the public administration authorities, in particular the President of the Office of Competition and Consumer Protection, issue decisions, recommendations, guidelines, obligations or acts of similar nature to the extent such administrative acts amend the Terms and Conditions or obligate the Service Provider to amend the T&C accordingly;

11.1.3.the Service Provider introduces new App functionalities or modifies the existing scope of such functionalities – in such a case the amendment of the Terms and Conditions is allowed to the extent of such new functionalities and changes of existing functionalities;

11.1.4.the rules of personal data processing by the Service Provider are changed – in such a case the amendment of the Terms and Conditions is allowed to the extent of such changes of processing;

11.1.5.the Service Provider introduces new or modifies the existing information systems – in such a case the amendment of the Terms and Conditions is allowed to the extent that is objectively necessary and directly related to the introduction or modification of such information systems;

11.1.6.court or administrative case law is developed which stipulates that contractual provisions identical to those used by the Service Provider may conflict with the law, in particular consumer protection law – in such a case the amendment of the Terms and Conditions is allowed if, following a comprehensive review of circumstances of the case, it may be objectively deemed that the proposed amendment is favourable from the viewpoint of an average User who is the Consumer or Consumer-Entrepreneur;

11.2.The Terms and Conditions must be supplemented, worded in greater detail or modified to account for the laws generally applicable in the territory of the Republic of Poland or to improve transparency of the T&C for consumers – in such a case the amendment of the Terms and Conditions is allowed to the extent in which T&C can be harmonized with the laws or T&C transparency can be improved.

11.3.The Service Provider informs the User, in an announcement in the App or on the Website, at least of:

11.3.1.the new consolidated text of the T&C as amended.

11.4.The amendment of the T&C will not apply to service agreements concluded before the amended T&C come into effect. In the case of such agreements, the text of the T&C in effect on the day the User agreed to enter into such a service agreement will apply. Amendments to the T&C applicable to the User must be accepted by the User upon the first use of the App by the User after the T&C change. If the User does not accept the new text of the T&C, the User may withdraw from the agreement and delete the App Account or the data from the Candidate Database in accordance with the T&C.

 

12. CHANGES TO THE APP

12.1.Regardless of the right referred to in Section 11 of the T&C, the Service Provider may introduce changes to the App for cause, when necessary to ensure that the App complies with these T&C. Such causes include in particular: 14. PERSONAL DATA PROTECTION

12.1.1.change, extension or improvement of the way the available content is displayed in the App,

12.1.2.enhancement, change, deletion or addition of App functionalities, in particular to improve the quality of service provision by the Service Provider or to change the scope of services provided in the App,

12.1.3.adaptation of the App to changes in the technical environment of the Service Provider (that is hardware or software used by the Service Provider),

12.1.4.changes arising out of the need to adapt the App to the requirements of app store vendors (for example, Apple App Store, Google Play).

 

 

13. COMPLAINTS

13.1.In the event of reservations regarding the way the App operates, the User may file a complaint by sending an e-mail message to: [email protected].

13.2.All complaints, including those related to the electronically supplied services, will be reviewed immediately, within no more than 14 calendar days of the complaint. The complainant will receive the response in the form of an e-mail message sent to the e-mail address from which the complaint was sent.

13.3.The User may use the EU online platform (ODR platform) available at http://ec.europa.eu/consumers/odr to resolve the dispute with the Service Provider electronically. The ODR platform is a multilingual interactive website available to Users (consumers) domiciled in the European Union and entrepreneurs established in the European Union seeking out-of-court settlement of disputes arising from the conclusion of an online sales contract or service contract between them.

13.4.In the event of a complaint regarding the way the App operates, with a demand to make the App contractually compliant (that is the request to provide access to the App or eliminate shortcomings which prevent or limit the use of its functionalities, as referred to in the T&C), the Service Provider may refuse to admit the complaint if:

13.4.1.the Service Provider cannot make the App contractually compliant and the Service Provider informed the User of that circumstance in response to the complaint, or

13.4.2.making the App contractually compliant as the User requests requires excessive costs on the part of the Service Provider and the Service Provider informed the User of that circumstance in response to the complaint.

13.5.If the User complaint concerning the App as referred to in subsection 13.4. above is admitted, the Service Provider will make the App contractually compliant within 14 days of the date of the request submitted to the Service Provider. In particularly complex situations, that deadline may be extended, however, not more than up to 30 (thirty) days.

13.6.The User may withdraw from the App Use Agreement in the following cases:

13.6.1.the Service Provider informs the User that making the App contractually compliant is not possible or requires excessive costs on the part of the Service Provider, in accordance with subsection 13.4. above,

13.6.2.the Service Provider admits the User’s complaint, but fails to make the App contractually compliant within 14 days or 30 days (if the time limit is extended as per subsection 13.5. above) from the date the User files the complaint,

13.6.3.the Service Provider tried to make the App contractually compliant and still has not provided access to the App or has not rectified the defects that prevent or limit the use of the functionalities of the App, as referred to in the T&C (i.e. the App is still contractually non-compliant),

13.6.4.the contractual non-compliance is so material that it constitutes grounds for withdrawal from the App Use Agreement without a prior complaint filed to the Service Provider under the rules described in subsection 13.4. above (a complaint concerning provision of access to the App or rectification of defects that prevent or limit the use of App functionalities),

13.6.5.the Service Provider has informed the User that it will not make the App contractually compliant within the time limits referred to in subsection 10.6 and 10.7.2. or without excessive nuisance for the User.

13.7.In the circumstances referred to in subsection 13.6. above, it is sufficient to send a withdrawal notice to the Service Provider.

 

14. Personal data of the Users

using services available via the App are processed under the rules described in the App Privacy Policy.

 

15. WITHDRAWAL

15.1.The Consumer or Consumer-Entrepreneur who has concluded a service agreement with the Service Provider may withdraw from that agreement without providing reasons and without costs, within 14 days.

15.2.The term of withdrawal from the service agreement starts on the day the agreement is executed.

15.3.The Consumer or Consumer-Entrepreneur may withdraw from the agreement by submitting the withdrawal notice to the Service Provider. To meet the time limit, it is sufficient to send the notice before the time limit.

15.4.The withdrawal notice may be submitted on the form the specimen of which is provided in Appendix 1 to the T&C, by e-mail to: _______________ or in writing to the Service Provider’s address.

15.5.The Service Provider will immediately provide the Consumer or Consumer-Entrepreneur with the confirmation of receipt of the withdrawal notice for the given agreement by e-mail.

 

16.Miscellaneous

 

16.1.These Terms and Conditions come into effect on 19 January 2024.

16.2.Relevant provisions of the Polish law shall apply to matters not regulated in the T&C. For the avoidance of doubt, none of these Terms and Conditions restrict rights of Users available to the Users under laws applicable in the territory of the Republic of Poland. If such a term or condition is found, provisions of the governing law shall apply first.

16.3.Any disputes arising out of the Terms and Conditions that cannot be solved amicably between the User and Service Provider shall be resolved by the competent common court.

 

 

 

 

Appendix 1 – Withdrawal Notice Specimen

(Fill in and send back this form only if you wish to withdraw from the Agreement)

To: ManpowerGroup Sp. z o. o., MP Transactions Sp. z o. o., MP Services Sp. z o. o., ManpowerGroup Solutions Sp. z o. o., MP Actions Sp. z o. o. with its registered office at ul. Prosta 68 in Warsaw and MP Management Sp. z o .o. with its registered office at seat ul. Kopcińskiego 79, 90-033 Łódź;

e-mail address: [email protected]

I hereby withdraw from the Agreement for the provision of the following service:

……………………………………………………………………………………………………………… …………………………………………………………………………………………………………………

Execution date of the Agreement: …………………………………………………………………

First and last name of the Consumer/Consumer-Entrepreneur: ……………………….………

E-mail address of the Consumer/Consumer-Entrepreneur: ……………………….………

Address of the Consumer/Consumer-Entrepreneur: ……………………….………

Signature (only if the form is send as a hardcopy): ……..…………………………

Date: ……………………………

 

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